Job Information
Emmy Squared Pizza Restaurant / FOH Manager in New York, New York
Emmy Squared Pizza is looking for an experienced Restaurant Manager in the New York City Market to join our growing NYC team! Part of the Pizza Loves Emily Restaurant Group, Emmy Squared Pizza is an upscale casual full-service restaurant company, with over 20 locations in New York City, Westport, Philadelphia, Washington DC, Alexandria, Charlotte, Atlanta, Louisville, Nashville, Birmingham, Athens, and Fort Lauderdale.
The Restaurant Manager is responsible for providing leadership to the front of house ensuring impeccable dining experiences for our guests and assisting the General Manager with day to day operational tasks and projects. There will be times the position will also support an additional Emmy Squared location within the immediate area.
This position offers a competitive salary, quarterly bonus potential and a comprehensive health benefits package.
Restaurant Manager Key Responsibilities:
• Direct supervision of the all-restaurant employees on a daily basis, ensuring policies and processes are being followed and inspecting operational flow on a continuous basis.
• Assist with the hiring, on-boarding and continuous training of employees.
• Responsible for overseeing the floor during service; ensuring the team stays on task and delegating assignments as needed.
• Ensure guest satisfaction; interacting with guests and engaging in service recovery when issues arise.
• Ensure all guests feel welcome and are given responsive, friendly, and courteous service at all times.
• Ensure that all food and beverages are consistently prepared and served according to presentation standards and recipes.
• Be proactive in reaching our Company goals in sales, service, appearance; while creating a positive, fun, and productive working environment
• Assist with managing labor, adjusting schedules as necessary to meet business needs and financial targets.
• Ensure compliance with department of health standards, maintaining superior cleanliness and sanitation throughout the restaurant.
• Identify potential safety hazards and initiate corrective action; ensuring the restaurant is safe for both employees and guests.
• Facilitate meetings and training's covering a variety of training and policy topics.
• Perform other duties as assigned.
Restaurant Manager Qualifications:
• Minimum one year restaurant management experience in a full-service restaurant required.
• Experience with POS, scheduling, and reservation systems (Toast and/or Dolce experience a plus!)
• Candidate must have proven leadership skills and must be able to manage, develop, and motivate a highly performing staff.
• Ability to multi-task and work in fast paced environment while effectively delegating tasks.
• Must be proficient with computers and have excellent written and verbal communication skills.
• Passion for food, hospitality, and providing an exceptional dining experience.
• Must be able to work a flexible schedule to include weekends and holidays.
• Must be able to lift / carry items up to 40 lbs. and push / pull items up to 75 lbs.
• Must be able to walk/stand for extended periods of time, with frequent bending, twisting, squatting, and reaching overhead.
Emmy Squared Pizza is an equal opportunity employer, and we welcome applicants from all backgrounds. If you're excited about this opportunity and meet the qualifications outlined above, we'd love to hear from you!
