Job Information
City of New York Program Manager - ESH in New York, New York
Job Description
The New York City Department of Correction (DOC) is an integral part of the City’s evolving criminal justice system, participating in reform initiatives and strategies aimed to move the City towards the smallest jail system possible without compromising public safety. The DOC is solely responsible for maintaining a safe and secure environment for staff, visitors, volunteer and people in custody inside our jails. Importantly, safe jails enable DOC to providing people in custody with the tools and opportunities they need to successfully re-enter their communities. The DOC operates facilities and court commands across the five boroughs with over 7,500 diverse professionals and knowledge experts.
DOC seeks to recruit Programs Managers assigned to the Counseling Services Unit. Under direction of the Executive Director and Deputy Director’s assigned to the Counseling Services Units, the Program Manager will supervise Program Counselors who provide behavior modification programming to individuals in custody located in the Enhanced Supervision Housing (ESH) program. The Enhanced Supervision Housing (ESH) program is an alternative to punitive segregation for individuals who commit acts of violence within our city jails. ESH includes a 2-step level system which prepares individuals who commit acts of violence to return to general population upon completion of various program expectations.
Additional typical duties for this position include but are not limited to:
Supervise team of Program Counselors and other staff assigned to purview
Coach, guide, and train staff assigned to purview
Daily interaction with individuals in custody
Oversight of the implementation of rehabilitative and behavioral modification programs and services
Oversight and enforcement of staff schedules, creates plan for adequate coverage
Monitor, evaluate, and help to develop curricula for group-based programming
Evaluate and make recommendations regarding rehabilitation program
Review reports of assigned staff
Collect and monitor data related to unit performance and metrics
Submit reports and charts as required
Attend training sessions, workshops, and staff meetings to improve knowledge, skills, and abilities
Work in a multidisciplinary team with uniformed correctional staff and providers to achieve
rehabilitative program goals
Assist with deescalating conflicts and manage non-compliance with program rules
Respond alongside uniformed correctional staff to manage incidents in designated housing areas
to ensure safety and security
Perform related duties as assigned.
ALL CANDIDATES APPLYING FOR THIS POSITION MUST CURRENTLY BE PERMANENT IN THE CIVIL SERVICE TITLE OF PROGRAM SPECIALIST OR SUCCESSFULLY PASSED THE EXAM. PLEASE INDICATE YOUR STATUS ON YOUR RESUME AND COVER LETTER.
ONLY CANDIDATES WHO ARE PERMANENT IN THE CIVIL SERVICE TITLE OF PROGRAM SPECIALIST OR HAVE PASSED THE EXAM WILL BE CONSIDERED FOR THIS POSITION.
Qualifications
A baccalaureate degree from an accredited college or university with specialization in public or business administration, sociology, criminology, mathematics, statistics, or related fields; or
An associate degree from an accredited college in public or business administration, sociology, criminology, mathematics, statistics, or a closely related field and two years of full-time satisfactory experience in public or business administration, community relations, social work, mathematical or statistical research; or
A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization, and four years of Full-time satisfactory experience as described in “2” above; or
A satisfactory combination of education and/or experience which is equivalent to “1”, “2”, or “3” above. College education may be substituted for up to two years of experience on the basis of 30 semester credits for one year of experience. However, all candidates must have a four year high school diploma or its educational equivalent.
For Assignment Level II and III, in addition to meeting the qualification requirements above, one additional year of the experience described in “2” above is required for Assignment Level II and two additional years of experience for Assignment Level III
For Assignment Level II and III, in addition to meeting the qualification requirements above, one additional year of the experience described in “2” above is required for Assignment Level II and two additional years of experience for Assignment Level III.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.