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City of New York NYC 15/15 Project Manager of Project Based Tenancy in New York, New York

Job Description

About HPD:

The New York City Department of Housing Preservation and Development (HPD) is the nation’s largest municipal housing preservation and development agency. Its mission is to promote quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

HPD is entrusted with fulfilling these objectives through the goals and strategies of Housing Our Neighbors: A Blueprint for Housing and Homelessness, Mayor Adams’ comprehensive housing framework. HPD is committed to reducing administrative and regulatory barriers and make investments to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth.


Your Team:

The Office of Housing Access and Stability (“HAS”) consists of the divisions of Housing Opportunity, Tenant and Owner Resources, Housing Stability, Budget and Program Operations, and Program Policy and Innovation. The mission of the office is to ensure fair, efficient, and transparent access to affordable housing. The Office provides subsidies, placement services, and tools that connect New Yorkers to affordable housing and ensures vulnerable households in subsidized housing have the support they need to be safely housed. Housing Access is committed to expanding housing choices, affirmatively furthering fair housing, and stabilizing the financial health of buildings.

At HPD, rent subsidy programs are administered by the Division of Tenant & Owner Resources (DTOR). HPD’s rental subsidies, including Section 8 or the Housing Choice Voucher (HCV) program, provide funding to eligible low-income families for rental assistance toward decent, safe, and affordable housing in a neighborhood of their choice. Families pay approximately 30% of their income toward rent, and the NYC Department of Housing Preservation and Development (HPD) pays the difference, directly to the owner. The unit must have a rent that is determined reasonable and affordable by HPD and must meet federal Housing Quality Standards (HQS) to be approved.

Your Impact:

The Project Manager for the Project-Based Tenancy Unit in the Division of Tenant and Owner Resources will report directly to the Director of the program. The selected candidate will be responsible for preparing and monitoring regular reports, developing procedures, and leading initiatives to assist with the operations of the unit’s rental subsidy programs, including for the Project-Based Voucher (PBV), Mainstream Voucher, Family Unification Program (FUP), HUD-VASH, Moderate Rehabilitation (Mod Rehab) and Continuum of Care Mod Rehab Single-Room Occupancy (CoC Mod SRO) rental subsidy programs. This includes proposing, leading, and/or executing initiatives or special projects such as new policies or procedures to maximize the unit’s performance and compliance with applicable federal regulations.

Your Role:

The Project Manager will be responsible for ensuring that accurate information is relayed to landlords, tenants, the general public, elected officials and other governmental entities. Additional responsibilities may include meeting with landlords, tenants, management firms, and related parties as needed to resolve issues; representing the division at both internal and external meetings; managing special projects; tracking and responding to inquiries; and working with the senior management team to implement and maintain best practice operations.

Key responsibilities include:

  • Maintain and prepare reports and statistical analyses relevant for unit operations, performance, compliance, projects, or other initiatives for the Director’s review

  • Assist with the creation, design, and implementation of reports in HPD’s Business Intelligence and other systems

  • Represent the unit in and organize meetings and other communications regarding programs or projects in the Project-Based Tenancy Unit

  • Review internal and federal policy changes with the Director and assist in training staff on any changes

  • Propose, coordinate, and implement projects to maximize compliance and performance in the unit’s operations and portfolios under the oversight of the Director

  • Draft and prepare notices, procedure documents, letters, meeting materials, and other correspondence

  • Review and respond to inquiries from owners, HPD divisions, and other stakeholders

  • Coordinate with across DTOR and HAS Divisions as well as HPD Divisions as needed, including for tenant transfers, case assignments, requests for reasonable accommodation, and special projects

  • Coordinate with IT staff on any reporting requirements and database updates needed for any relevant projects and initiatives

  • Assist with, coordinate, and/or lead other projects as needed

Preferred skills:

  • Strong communication skills both oral and written

  • Ability to effectively multi-task

  • Strong computer knowledge (Word, Excel and Access)

  • Strong Organizational Skills

  • Exceptional project management, organizational, analytical, quantitative and qualitative skills.

  • Comfortable self-starting assigned projects

  • Knowledge of Rental Subsidies or Section 8 Subsidy Preferred

  • Bilingual a Plus

Qualifications

  1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or

  2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or

  3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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