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The Operations Manager role at Kroll demands an experienced professional with a proven track record of delivering and providing support within a large corporate office space. The role requires strong interpersonal skills to communicate with stakeholders, vendors, and clients. The role also demands planning the events from start to finish according to the event brief and ensuring customer satisfaction from the target audience.

The candidate will report to the Americas Operations Manager while working in tandem with the Senior Facilities Management Specialist within the NYC Office. The candidate will also work closely with the NYC City Leader.

Day-to-day responsibilities:

• Supervision of the Front of House Team along with the Front of House area. Ensuring that guests are received in a professional manner and receive first class attention.
• Working in tandem with the Senior Facilities Management Specialist to ensure that both positions can be back up to the other in the event of vacation and sickness.
• To work with the relevant stake holders to assist with the required audits and various other certifications for the office space.
• Maintain a strong relationship with Building Management
• Ensure that key stakeholders are looked after and always addressed in a highly professional manner.
• To assist in the planning and organization of internal office events along with the respective EA/team support.
• Liaising with the internal client to understand event objective.
• Preparing event scope and budget requirements.
• Sourcing and negotiating with venue, suppliers, and vendors, in collaboration with the procurement team when necessary.
• Assist in the Coordination of all operations including equipment, catering, theme, dcor, entertainment and promotional activities for the event.
• Management of AV and technical requirements.
• Ensuring compliance with Kroll's health and safety regulations and providing relevant risk assessments.
• Planning and managing events' calendar in tandem with the City Leader

Essential traits:

• Five or more years of experience in office management and strong office management skills
• Experience sourcing and communicating with suppliers and vendors directly.
• Knowledge of NYC venues and research skills.
• Experience with RFPs.
• Confident in managing budgets and event forecasts.
• Exceptional time management and organizational skills.
• Ability to anticipate needs, priorities meet deadlines.
• Excellent verbal and written communication skills.
• Good understanding of AV and production.
• Advance knowledge of Microsoft products.
• High level of interpersonal skills and ability to communicate at all levels.
• Proactive and creative mindset.
• Strong attention to detail and high level of integrity.
• Excellent time-management skills and an ability to organize and coordinate multiple concurrent projects and remain calm under pressure.
• Flexible team player, willing to adapt to changes and unafraid of challenges.
• Ability to maintain confidentiality of information related to the company and our employees.
• Understanding of project management.

About Kroll

Join the global leader in risk and financial advisory solutions-Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights. Ready to build, protect, restore and maximize our clients' value? Your journey begins with Kroll.

In order to be considered for a position, you must formally apply via careers.kroll.com.

Kroll is committed to creating an inclusive work environment. We are proud to be an equal opportunity employer and will consider all qualified applicants regardless of gender, gender identity, race, religion, color, nationality, ethnic origin, sexual orientation, marital status, veteran status, age or disability.

The current salary range for this position is $60, 000 to $150, 000

#LI-FD1

#efinJoin the global leader in risk and financial advisory solutions-Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights. Ready to build, protect, restore and maximize our clients' value? Your journey begins with Kroll.

Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

Minimum Salary: 0.00 Maximum Salary: 0.00 Salary Unit: Yearly