Easter Seals Jobs

Integration Leader, HR Systems & Operations, Zurich Cover-More

120800

Travel Guard meets the diverse needs of leisure and corporate travelers alike through its comprehensive portfolio of travel insurance plans and assistance services as well as a network of experienced providers. With global service centers placed strategically around the globe, our 24/7 multilingual team is always just a phone call away and ready to assist when our customers experience travel issues – from lost luggage or minor travel inconveniences to medical emergencies or life-threatening events. We help customers recover from travel disruptions and enjoy their journeys knowing Travel Guard has their back every step of the way.

Zurich Insurance Group

Zurich Insurance Group (Zurich) is a leading multi-line insurer serving people and businesses in more than 200 countries and territories. Founded 150 years ago, Zurich is transforming insurance. In addition to providing insurance protection, Zurich is increasingly offering prevention services such as those that promote wellbeing and enhance climate resilience.

Reflecting its purpose to ‘create a brighter future together,’ Zurich aspires to be one of the most responsible and impactful businesses in the world. It is targeting net-zero emissions by 2050 and has the highest-possible ESG rating from MSCI. In 2020, Zurich launched the Zurich Forest project to support reforestation and biodiversity restoration in Brazil.

The Group has about 60,000 employees and is headquartered in Zurich, Switzerland. Zurich Insurance Group Ltd (ZURN), is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt (ZURVY) program, which is traded over-the-counter on OTCQX. Further information is available at www.zurich.com .

Zurich Global Ventures

Zurich Global Ventures (ZGV) is a collection of companies within Zurich Insurance Group that are focused on providing global services and product offerings that go beyond traditional insurance. They aim to get closer to customers by offering customized, proactive and digital experiences that empower individuals and businesses to be better prepared for the future.

Through their independent businesses such as Corporate Life & Pension, Zurich International, Cover-More, Zurich LiveWell, Zurich Global Ventures focuses on customer needs in travel, health and wellness, cyber and employee benefits.

Cover-More Group

Zurich Group and Cover-More Group have agreed to acquire AIG’s global personal travel insurance and assistance business (AIG Travel), including the well-known brand, Travel Guard®.

This acquisition strengthens Cover-More Group’s global footprint and positions us as a leading travel insurer in both the U.S. and globally. This strategic move aligns perfectly with ZGV’s mission to make insurance more accessible, relevant, and meaningful to our customers. By expanding our global travel business platform, we will significantly grow our customer base. We will also strengthen our global capability through AIG Travel's global IT platform, providing an opportunity for Cover-More to extend its award-winning travel assistance apps to a broader set of partners and customers.

AIG Travel's global service centers, located in the U.S., Mexico, the UK, Bulgaria, China, the Philippines, and Malaysia, complement Cover-More's established service operations and command centers in the U.S., Canada, Latin America, the UK, Ireland, Australia, New Zealand, and the Philippines. This deal represents a transformative opportunity for Cover-More Group to enhance our service capabilities on a global scale.

This is a monumental step forward and we are looking for the right leader to build our future together.

Zurich Cover-More (ZCM) is currently looking for an Integration Workstream leader for HR Systems & Operations as we bring together Cover-More Group (CMG) and AIG Travel into the newly established Zurich Cover-More organization. This position reports to the Chief People Officer and will be based in either the new Zurich Cover-More headquarters in New York City or the Zurich North America headquarters in Schaumburg, IL. Special remote/virtual office consideration will be made only for the right candidate. This is a newly created role that will be fully dedicated to the successful integration efforts of this work over a period of 18 to 24 months.

In this exciting opportunity you will leverage your extensive HR systems, technology and operations experience to partner with the Chief People Officer in building the fundamental capabilities of a successful HR Operations and systems-enabled People Function. The primary accountability for this role will initially be to lead ZCM through a successful implementation of Success Factors in October 2025. This will include managing through the deprecation of all existing HR systems that will be impacted. In leading this workstream effort, we will simultaneously be preparing ZCM for a future state of streamlined data-driven HR operations for all people processes and tools. As a workstream leader, extensive collaboration across multiple Zurich functions and their teams will be required. You will bring a strategic, innovative, and solutions-oriented analytical mindset as we build our newly formed company’s People capabilities.

If you are looking for an opportunity to build HR Operations capabilities that will be creating significant impact for the organization while also leading the company through the implementation of Success Factors, this might be an ideal position for you.

Key Responsibilities Include:

• Project planning and program management lead for ZCM for all HR workstream bodies of work tied to the launch of Success Factors (Phase One) in Oct 2025Overseeing all required integration of existing CMG & Zurich North America (ZNA) HR systems

• Ensuring successful deprecation of impacted CMG & any other HR systemsBuilding a streamlined and fully integrated system-driven onboarding & off-boarding process

• In partnership with the Integration Workstream Lead for Compensation and the HR Integration Workstream Lead, deliver on all required integration-specific outcomes following the acquisition of AIG Travel

• Partnering with Zurich North America HR Operations, CMG HR Operations & ZCM HRBPs to build out required ZCM operational support mechanisms (people analytics, standard & ad hoc reporting, etc.) that will enable efficiency and agility across the People Function in its future state

• Building the model for post-Day-Two HR Operations resourcing; and if required, setting up the team accordingly

• Coordinating regional HR Operations initiatives while working in close collaboration with the respective HRBPs and Centers of Expertise

• Supporting the HR workstreams of complex projects such as business transformation, restructuring or new business ventures as needed

Basic Qualifications:

• Bachelor’s Degree and 8 or more years of experience in the HR Systems & Operations area

• Strong project and program management experience

• Demonstrated skills in systems process design

• Ability to effectively interface with senior executives as needed regarding program status and project needs/requirements

Preferred Qualifications:

• Exceptional analytics and problem-solving skills

• Ability to communicate complex concepts verbally and in writing

• Ability to work collaboratively in a team setting

• Ability to effectively lead and drive impact through others

• Strong experience in relationship management

• Results-oriented

• MBA or Masters in Human Resources

At Zurich Cover-More, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply, as they will be considered based on their experience, skills, and education. The salary indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is$149,500 – 224,900with short-term incentive bonus eligibility set at 25%.

You are joining us at a pivotal time in our business. With the recent acquisition of AIG’s global personal travel insurance business, Travel Guard, we have become a leading travel insurance and assistance provider globally, serving over 20 million customers annually and maintaining long-term relationships with more than 200 distribution partners.

We’re for travelers and for traveling, but we want to offer much more beyond travel insurance and assistance – we want to ‘cover more’.

Zurich Cover More recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet