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Wonder HR Business Partner in New York, New York

HR Business Partner

New York, NY

About Us

Imagine: 30 unique restaurants to order from, brought to your door in under 30 minutes. That’s what our customers experience.

At Wonder, we want to make world-class food within reach, no matter where you live. That’s why we’ve created a vertically integrated, new standard of dining that will allow you to enjoy menus from award-winning chefs and iconic restaurants across the country, all in one place. Our elevated brick + mortar locations will offer pick up and dine in options, as well as delivery to your home.

As a food-tech startup backed by top-tier venture capitalists and led by a team of experienced entrepreneurs—including some of the most accomplished leaders in the technology, culinary, and logistics industries—we’re growing. Join us in pioneering a new category of dining called “Fast-Fine”, and revolutionizing the way people eat.

About the role:

As an HR Business Partner, you will support the Senior Manager, HR Business Partner, in driving HR initiatives across our Quick Service Restaurant (QSR) operations. This role is focused on partnering with both salaried leadership and supporting hourly team members to ensure effective HR management, compliance, and employee engagement. You will assist in implementing HR strategies, managing employee relations, and contributing to talent development, with a strong focus on supporting operational efficiency and a positive work environment.

Responsibilities:

Operational HR Support :

  • Provide day-to-day HR support to restaurant managers and team members, addressing HR-related queries and concerns.

  • Assist in resolving employee relations issues, ensuring a fair and consistent application of policies and procedures.

  • Partner with the Senior Manager to address HR challenges unique to the QSR industry, focusing on both salaried and hourly workforce dynamics.

    Talent Acquisition & Development:

  • Collaborate with the recruitment team to support the hiring process, particularly for hourly positions, ensuring a smooth onboarding experience.

  • Assist in the implementation of leadership development programs, succession planning, and career path initiatives for employees.

  • Contribute to efforts to retain top talent by supporting employee development and engagement strategies.

    Employee Relations & Engagement:

  • Promote a positive work culture by supporting initiatives that drive high employee morale and engagement across diverse teams.

  • Serve as a point of contact for employees, providing guidance on HR policies and fostering open communication.

  • Support the Senior Manager in developing programs that align with the company’s core values and drive employee satisfaction.

    HR Operations & Compliance:

  • Ensure HR practices within the assigned region comply with federal, state, and local regulations, as well as company policies.

  • Assist in the administration of HR operations, including compensation, benefits, and performance management processes.

  • Stay updated on relevant laws and regulations, and support compliance efforts as the company expands into new locations.

    Support for Strategic HR Initiatives:

  • Partner with the Senior Manager to support the design and implementation of HR strategies that align with business objectives.

  • Contribute to change management initiatives, helping teams adapt to organizational changes and new HR processes.

  • Assist in identifying opportunities to streamline HR practices and improve operational efficiency within the QSR environment.

    The experience you have    

  • Bachelor’s degree in human resources, Business Administration, or a related field 

  • 5+ years of progressive HR experience, with at least 3 years in a HRBP role, preferably within the QSR, food and beverage, hospitality, or retail industry 

  • Strong understanding of HR practices, employment laws, and regulatory requirements relevant to the QSR industry 

  • Excellent interpersonal and communication skills, with the ability to influence and collaborate at all levels of the organization 

  • Ability to thrive in a fast-paced, dynamic environment with a high degree of ambiguity and change 

    Role Details 

    Salary: $ 120,000-$147,000

    Multi-Location Role, Travel Required 

    Reports to Senior Manager HRBP

    Benefits 

    Medical, Dental, and Vision Insurance 

    100% employer-paid Life Insurance 

    401(k) Retirement Plan 

    Employer match for Health Savings Account (HSA) 

    Learning and Development opportunities to advance your career  

    Employee Stock  

    Employee Discount 

    Note: Some of our benefits vary by state and depend on the number of hours you work.    

A final note

At Wonder, we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let your recruiter know how we can make your interview process work best for you.

We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy.

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