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American Express Executive/Administrative Assistant - Global Infrastructure in New York, New York

Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.

We are seeking a dynamic and highly organized Executive Assistant to provide support to multiple VPs in the Global Infrastructure organization, based in the NYC office. This role requires a proactive individual with exceptional executive support capabilities, meticulous attention to detail and the ability to handle multiple priorities. The ideal candidate will be a resourceful and responsive problem-solver with excellent communication skills. This is a hybrid role.

Let’s build on what you know.

Here’s just some of what you’ll do:

  • Act as a liaison between the Vice Presidents and internal/external stakeholders, managing communications and ensuring timely responses

  • Manage and maintain the schedules of the Vice Presidents including coordinating meetings and travel arrangements across multiple domestic time zones and international markets

  • Organize and coordinate events, meetings, workshops and conferences, including arranging logistics and preparing materials

  • Conduct research and gather information to support decision-making processes

  • Maintain and update records, files and databases to ensure accuracy and accessibility

  • Book complex travel itineraries including air, hotel, transfers, and visas

  • Handle confidential information with discretion and ensure the security of sensitive documents

  • Ensure timely preparation and processing of expense reports and invoices; review expenses submitted to leader for approval and highlight any out of policy spend

  • Create documents and presentations and maintain organization charts

  • Ensure timely preparation and processing of expense reports and invoices; review expenses submitted to leader for approval and highlight any out of policy spend

  • Assist with special projects and initiatives as assigned

Qualifications:

  • 4 years of related experience as an Executive Assistant or in a similar role supporting senior executives

  • Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word, Outlook)

  • Proficiency with virtual meeting platforms (i.e. Webex)

  • Experience managing complex schedules across multiple time zones

  • Exceptional work ethic with excellent accuracy, attention to detail and ability to balance multiple, competing priorities

  • Ability to multitask, prioritize and handle pressure in a dynamic (and hybrid) environment

  • Excellent verbal and written communication skills

  • Experience in a wide range of administrative related tasks, organizing large meetings and arranging travel (domestic and international)

  • Ability to work with a sense of urgency and in a fast-paced environment

  • Strong interpersonal skills and the ability to build relationships with internal and external stakeholders

  • Proficiency with creating reports, presentations, distribution lists and correspondence

  • Ability to adapt to the work styles and preferences of multiple executives

  • Knowledge of Concur, Ariba is preferred, but not required

  • Data analytics skills are highly desirable, but not required

Qualifications

Salary Range: $24.05 to $48.10 hourly bonus benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries

  • Bonus incentives

  • 6% Company Match on retirement savings plan

  • Free financial coaching and financial well-being support

  • Comprehensive medical, dental, vision, life insurance, and disability benefits

  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

  • 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

  • Free and confidential counseling support through our Healthy Minds program

  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job: Technology

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 24020656

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