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Value Proposition / Job Description

This is an integral role within the Control Functions Technology organization in Corporate Systems (Global Technology), supporting Internal Audit portfolio. This is an exciting time to join the Control Functions Technology organization as we innovate with cutting-edge technology, collaborate with business leaders, and continue to enable key areas within MetLife manage risk through technology enablement and transformation.

The Director - Product Development Engineering will be responsible for developing strategies overseeing the development, execution, and management of the technology function supporting Internal Audit. This role focuses on assessing, executing and improving the organization’s technology-related capabilities, which includes data and tools that align with process, risks, controls, and methodology of Internal Audit (IA) department as the primary supported function. The Director will work closely with senior leadership, technology organizations, and business units to ensure alignment with the IA’s risk management, strategy and capability requirements.

Key Responsibilities

• Collaborate with IA teams to develop and execute an IA technology roadmap to support the organization’s goals and objectives.

• Support a global footprint of large and small technology applications that support and enable IA business processes.

• Develop metrics to gauge the effectiveness of IA technologies and processes; identify opportunities to streamline and standardize technology to improve efficiency and ensure legal compliance.

• Work with IA users to review the efficacy and relevance of their systems and recommend modifications as part of IT Governance.

• Lead the onshore and offshore development teams, define strategy, develop production support strategy, and develop reporting solutions, dashboards, and analytical tools required to drive organizational insights.

• Partner with IA on the selection, implementation, and optimization of all Audit-related technology.

• Collaborate with key stakeholders across the organization to understand business needs, gain buy-in for IA Technology, suggest and lead improvement initiatives, and drive alignment with strategic objectives.

• Monitor KPIs/OKRs to identify trends to improve technology, processes, and service delivery for a best-in-class employee experience.

• Monitor industry trends, emerging technologies, and best practices to keep the audit function.

Required Skills

• Minimum of 8+ years’ experience with Internal Audit or GRC Technology. Experience with tools like OpenPages, AuditBoard, Tempus and/or PowerBI are required.

• Experience managing large cross-functional teams in a complex environment.

• Executive presence in communicating with all levels of the organization; excellent interpersonal skills with the ability to build strong relationships, influence, and collaborate with stakeholders.

• Deep knowledge of Internal Audit and Risk Management technologies, and an ability to translate business needs into technology needs.

• Implementation of end user capabilities with hands on experience deploying data enabled capabilities (data lake, data architecture, API enabled integrations, data warehouse, business intelligence tools).

• Experience in Internal Audit business processes at a global level.

Preferred Skills

• Undergraduate degree required, MBA or other advanced degree preferred.

• 5+ years of experience in Cloud or SaaS capability with implementation and management.

• Exposure to modern AI concepts such as generative AI, various models of machine learning, large language models, conversational AI (chatbot, etc.).

• Experience with the latest Audit / GRC Technology and trends.

• Proven experience managing high-performing teams.

• Experience working in and/or certification in the SAFE Agile model.

• Experience delivering complex IT solutions in a large, matrixed corporate environment.

• 10-15 years of experience within Audit or Risk Technology delivery.

• Accomplished change management leader, able to operate effectively in a highly matrix environment.

• Analytical Skills: Proficiency in data analytics and audit tools, such as ACL, OpenPages, or PowerBI, with the ability to use data insights to identify trends and recommend control improvements.

• Experience with modern Data ETL, Design and Management tools like Databricks, Informatica, Azure SQL/Cloud, Alteryx, etc.

Equal Employment Opportunity/Disability/Veterans

If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.