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Turner & Townsend Design Program Manager –Commercial Real Estate Programs in New York, New York

Company Description

From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational programs covering the full spectrum of consultancy, project delivery and post-project operations.

With offices located globally, you're never far away from our services. Working from 133 offices in 49 countries, we make the difference to projects across the real estate, infrastructure and natural resources sectors worldwide.

Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world.

Job Description

The Program Manager will manage Corporate Real Estate (CRE) programs of workplace design and construction projects from inception through occupancy to ensure adherence to industry best practices, company governance and processes. Projects to be delivered on time and schedule, in alignment to the Corporate Design Guidelines.

Design Management

  • Engage and manage internal workstream partners (security, audio-visual, global networks, corporate real estate operations) to develop the scope and design of the project

  • Manage and/or oversee the management of the design team to represent and outline Corporate requirements

  • Establish and oversee local project management team to all design deliverables and milestones

  • Ensure design alignment to Corporate Real Estate Design Guidelines, interior design aesthetic and industry best practices for workplace new builds

Procurement

  • With assistance from the Corporate Project Controls team, assemble and execute the tendering process for the professional team (Architect, Engineers, Project and Cost Manager)

  • Oversee the local project and cost manager contractor, vendor and specialty consultant (Graphics, Security, AV) tendering process

  • Oversee the local project and cost manager furniture procurement process, in partnership with global furniture manufacturing partners and discount agreements

Contracting

  • With assistance from the Corporate Project Controls team and leveraging the local project and cost management execution teams; draft master and project-based agreements based on the contract library templates

  • Liaise with the CRE Leadership / Legal / Risk Management and the vendor to negotiate and agree all terms and condition amendments

  • Ensure all vendors, consultants and contractors have an agreement executed and in place for services being provided

Cost Reporting

  • Using the Corporate cost report template, plan, manage and report all project costs monthly –leveraging the local cost management team engaged for each project

  • Review and validate detailed project budgets and cost plans established by the local cost management execution teams engaged for each project

  • Assess and agree professional team, vendors and contractor awards and variances

Project Execution

  • Proactively monitor projects progress, key milestones, and interdependencies

  • Resolve resource/schedule conflicts, mitigate, and manage risks, and escalate key issues to ensure successful outcomes

  • Communicate progress and key metrics within project stakeholders on a consistent and regular basis to enable effective decision making

  • Identify major decision-points and drive well-defined analysis

  • Work with key partners in HR, IT, and Finance to establish role clarity and assign work stream owners

  • Drive adherence to established processes

Continuous Improvements

  • Contribute to CRE Project Management Playbook

  • Contribute and manage design guidelines updates

  • Develop and manage program plans to ensure alignment of priorities and activities required to achieve CRE plan results within budget and schedule

  • Contribute to program management frameworks to be leveraged consistently including governance, analytics, and communication

Qualifications

Demonstrate project experience with the following

  • Support running Major Programs $250M and above

  • Experience managing multiple stakeholders and a full program management office (PMO)

  • Architect/Design background is mandatory

  • Review owner processes and advise

  • Review contract documents and contract modifications to determine scope of work and scope changes

  • Understanding of Owner’s Operations and best practices

  • Understanding of Safety Programs (Health, Safety, and Emergency Response)

  • Understanding the monitoring and Inspection of Construction and Project Coordination

  • Completing comprehensive Monthly Reports to client

Must Have

  • Bachelor's degree in construction management, engineering, architecture, project management, or a related technical field.

  • Minimum 3+ years of post-graduate project management experience in the delivery of commercial real estate construction projects under a PMO portfolio.

  • Proficient with Microsoft Office and Google Suite of Applications.

  • Advanced skills with report writing and presentations.

  • Excellent verbal and written communication skills, including documentation.

  • Excellent interpersonal skills.

  • The tenacity and drive to inject value and create solutions.

  • Develops good working relationships with project team.

  • Ability to travel if required.

  • Good organization skills, ability to multi-task, and be a team player.

Additional Information

The salary range for this full-time role is $115K-$145K per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package.  Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate’s experience and qualifications.

On-site presence and requirements may change depending on our client's needs

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/ and https://www.heery.com/

All your information will be kept confidential according to EEO guidelines.

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Join our social media conversations for more information about Turner & Townsend and our exciting future projects:

Twitter (https://twitter.com/turnertownsend)

Instagram

LinkedIn (https://www.linkedin.com/company/turner-&-townsend/)

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

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