Job Information
MTA Cybersecurity SOC Analyst Level 3-5 in New York, New York
Cybersecurity SOC Analyst Level 3-5
Job ID: 9687
Business Unit: MTA Headquarters
Location: New York, NY, United States
Regular/Temporary: Regular
Department: IT Cyber Security
Date Posted: Dec 16, 2024
Description
Job Information
Job Title: Cybersecurity Analyst SOC Levels 3-5
Salary Range: Level 3: $95,929 - $127,050
Level 4: $102,760 - $139,755 Level 5: $114,537 - $153,731POINTS: Level 3 - 393
Level 4 - 451 Level 5 – 551DEPT/DIV: MTA Information Technology/ Office of IT Cyber Security Services
SUPERVISOR : Cyber Security Officer, Monitoring
LOCATION: 2 Broadway, New York, NY 10004
HOURS: 12:00am – 8:30am (7.5hours/day)
8:00am – 4:30pm (7.5hours/day) 3:30pm – 12:00am (7.5hours/day)This position is eligible for telework which is currently 2 days per week. New Hires are eligible to apply 30 days after their effective date of hire.
Summary
The purpose of this position is to provide critical technical expertise in the detection, analysis and response to cybersecurity events. Cybersecurity Analyst will be responsible for early and accurate detection, prevention response, containment, and guidance to remediation of threats directed against the MTA on a 24/7 basis. The analysis is conducted through technology risk assessments, data analytics tools, business processes reviews and collaborate with security engineers, architects, developers, vendors, business units to constantly improve the overall security of the MTA. The cybersecurity analyst will focus on specific domains and specialties within cybersecurity with a great degree of specialty to detect, protect and advise the organization proactively and reactively.
The Cybersecurity Analyst will be a member of the Cyber Security Operation Center “CSOC”. This role will conduct real-time 24/7 security monitoring and intrusion detection analysis using a Security Incident & Event Management system “SIEM” along with various technology and analytic tools, such as web and next generation firewalls, machine and human behavior learning tools, host-based security system, security event and incident monitoring systems, virtual, physical, and cloud platforms, user endpoint (laptop, desktop, mobile, and internet of things/IOT) systems, etc. The Analyst will research emerging threats and vulnerabilities to aid in the identification and analysis of network incidents, and supports the creation or improvement of security controls, policies, standards, and guidance to address them.
Desired Skills
Ability to perform analysis and remediation actions on threats from various attack vectors such as: malware, viruses, ransomware, phishing, SQL Injection, compromised credentials, DDOS etc.
Ability to provide incident response support
Ability to mitigate actions to contain activity
Ability to facility forensic analysis
Responsibilities:
Researching emerging threats and vulnerabilities to aid in the identification of network incidents, and supports the creation of new architecture, policies, standards, and guidance to address them
Provide incident response support, including mitigating actions to contain activity and facilitating forensics analysis when necessary
Conducts security monitoring and intrusion detection analysis using various technology and analytic tools, such as web and next generation firewalls, machine and human behavior learning tools, host-based security system, security event and incident monitoring systems, virtual, physical, and cloud platforms, user endpoint (laptop, desktop, mobile, and internet of things/IOT) systems, etc.
Correlates events and activities across systems to identify trends of unauthorized use
Reviews alerts and data from sensors and documents formal, technical incident reports
Tests new systems and manage cybersecurity risks and remediation through analysis
Responds to computer security incidents according to the computer security incident response policy and procedures
Provides technical guidance to first responders for handling information security incidents
Provides timely and relevant updates to appropriate stakeholders and decision makers
Communicates investigation findings to relevant business units to help improve the information security posture
Validates and maintains incident response plans and processes to address potential threats
Compiles and analyzes data for management reporting and metrics
Monitors relevant information sources to stay up to date on current attacks and trends
Analyzes potential impact of new threats and communicates risks back to detection engineering functions
Performs root-cause analysis to document findings, and participate in root-cause elimination activities as required
Works with data sets to identify patterns
Understands data automation and analysis techniques
Uses judgment to form conclusions that may challenge conventional wisdom
Hypothesizes new threats and indicators of compromise
Monitors threat intelligence feeds to identify a range of threats, including indicators of compromise and advanced persistent threats (APTs)
Identifies the tactics, techniques and procedures (TTPs) of potential threats through the MITRE ATT&CK or similar frameworks
Participate in the creation of enterprise security documents (policies, standards, baselines, guidelines, and procedures) under the direction of the IT Security Manager, where appropriate.
Perform Contract management and supply management functions appropriate to reduce security risks
The role will provide a proactive approach to cybersecurity while also performing investigation of security incidents related to MTA operations related to Cyber Security.
Level 3
Provides proactive monitoring and analysis for a domain of the cybersecurity to ensure systems security baseline targets are met.
Implements changes to one or more cybersecurity related domain technologies, executing tests and reporting on security baselines, violations/anomalies, to meet requested needs.
Troubleshoot and investigate cybersecurity incidents and issues by analyzing a chain of events and applying technical knowledge following established procedures and standards to resolve immediate customer needs.
Maintains and updates existing documentation and standard operating procedures to ensure accurate and timely information is available for assigned systems.
Works with more experienced colleagues and other IT technical resources to improve coordination of cybersecurity requirements and analyze issues as they arise
Participate in the evaluation of new products and technologies, under the direction and guidance of senior colleagues, relevant to assigned cybersecurity area to enhance cybersecurity posture and reduce risk to the MTA while achieving objectives.
Performs other duties and tasks as assigned.
Observing the work performed by the contractor.
Reviewing invoices and approving them if the work has contractual standards.
Addressing performance issues with the contractor when possible.
Escalating issues to other parties as needed.
Level 4
Same as Level 3 with the following additional qualifications:
Executes to the defined product lifecycle, manages the product lifecycle for a component of the infrastructure, proposes changes for implementation, gathers data and analyzes capacity and performance to assure operational availability.
Analyzes the current state of the infrastructure and identifies opportunities for improvement to ensure systems meet business needs. Contributes to changes to established roadmaps, documents them effectively and executes the implementation of changes in their area(s) of responsibility.
Provides ongoing support and troubleshooting for installed technical solutions by analyzing a chain of events and applying technical knowledge, following established procedures and standards to resolve immediate customer needs.
Investigates, evaluates, and tests new products and technologies relevant to assigned infrastructure subsets to enhance cybersecurity analytics and overall security posture. Implements and/or supports the implementation of new technologies for their area of the cybersecurity that affects infrastructure, applications and/or processes.
Promotes security standards and supports efforts to expand and migrate to future security architecture to improve security and share learning.
Level 5
Same as Level 4 with the following additional qualifications:
Provides more advanced analytical capability in several security domains.
Adds new components to a roadmap, documents them effectively, and directs the testing and implementation of changes.
When provided with an objective to improve security in their security domain(s) and related technology, develops and implements action plans needed to effect the change.
Research new technologies/products and their impact on the infrastructure, prepares a preliminary evaluation of technologies/products and associated costs, and develops and presents recommendations to support anticipated future business needs.
Receives security and performance data and analyzes the baselines and efficacy of installed technologies. Proposes and implements any required changes, including identifying and planning for any resulting impacts on other technologies to optimize system availability and continuity.
Provides ongoing support and troubleshooting for incidents, correlations and reporting to more junior analysts to resolve immediate security threats and/or customer needs.
Provides technical leadership to project teams in their area of expertise and/or leads teams to complete projects specific to their area(s) of expertise to maximize and share learning.
Provides guidance and technical coaching to less experienced staff to support effective workflow and develop technical talent.
Education & Experience
Level 3
Bachelor’s Degree and minimum 1 year of relevant experience. An equivalent combination of education and experience may be considered in lieu of a degree.
Bachelor’s degree in Computer Science or related fields preferred.
CISSP or other advanced security-related certification preferred but not required.
Certifications in technology subdomains preferred but not required (ie. Cloud, Applications, Infrastructure, Security Technology, etc.)
Requires prior experience with installing, maintaining and troubleshooting technology systems.
Proven ability to troubleshoot and support technical issues using standardized procedures.
Proven ability to analyze a security risk assessment or conduct one with guidance
Understanding of Operating Systems and Hardware
Understanding of TCP/IP (OSI Layers 1– 4) and Internet and Intranet technologies required (OSI Layers 5-7) required.
Scripting or programming skills (PERL, Python, PowerShell, etc.) preferred as needed.
1 year of experience in a specific (Cloud, Applications, Infrastructure, Security Technology, etc.) cybersecurity subdomain is preferred
Competencies:
Management Level
Proficiency Level
Standard Competencies
Level 3
Adept
Values Diversity Collaborates
Capable
Cultivates Innovation
Customer Focus
Communicates Effectively
Fundamental Awareness
Tech Savvy
Technical Skills
Level 4
Bachelor’s Degree and minimum 3 year of relevant experience. An equivalent combination of education and experience may be considered in lieu of a degree.
3+ years of relevant experience in a specific cybersecurity subdomain (Cloud, Applications, Infrastructure, Security Technology, etc.).
Prefer at least one certification in the current platform/domain/technical skills
Bachelor’s degree in Computer Science or related fields preferred.
Current CISSP or other advanced security-related certification preferred but not required.
Certifications in technology subdomains preferred but not required (i.e. Cloud, Applications, Infrastructure, Security Technology, etc.)
Proven ability to independently evaluate and resolve most problems within an area of infrastructure, applications within a security domain context.
Proven ability to analyze and/or conduct a security risk assessment
Understanding of Operating Systems and Hardware
Advanced understanding of TCP/IP (OSI Layers 1– 4) and Internet and Intranet technologies required (OSI Layers 5-7) required.
Scripting or programming skills (PERL, Python, PowerShell, etc.).
Competencies:
Management Level
Proficiency Level
Standard Competencies
Level 4
Adept
Communicates Effectively
Values Diversity
Collaborates
Capable
Cultivates Innovation
Customer Focus
Tech Savvy
Technical Skills
Level 5
Bachelor’s degree required. An equivalent combination of education and experience may be considered in lieu of a degree.
5+ years of relevant experience in a specific cybersecurity subdomain (Cloud, Applications, Infrastructure, Security Technology, etc.)
Must possess at least one of the following professional certifications in subject domain including but not limited to: Certified Information Security Professional (CISSP), or Global Information Assurance Certification (GIAC), or Certified Information Security Manager (CISM), or Certified in Risk and Information Systems Control (CRISC), or Certified Information Systems Auditor (CISA), or other related certification(s)
Bachelor’s degree in Computer Science or related fields preferred.
Progressive cybersecurity related accomplishments
Requires broad technical knowledge of multiple technologies, or an in-depth knowledge of one technology including its impact on other technologies.
Proven ability to analyze and/or conduct a security risk assessment
Understanding of Operating Systems and Hardware
Advanced understanding of TCP/IP (OSI Layers 1– 4) and Internet and Intranet technologies required (OSI Layers 5-7) required.
Scripting or programming skills (PERL, Python, PowerShell, etc.) as needed.
Competencies:
Management Level
Proficiency Level
Standard Competencies
Level 5
Advanced
Communicates Effectively
Values Diversity
Collaborates
Adept
Tech Savvy Technical Skills
Cultivates Innovation
Customer Focus
General:
• May need to work outside of normal work hours (i.e., evenings and weekends)
• Travel may be required to other MTA locations or other external sites
Other Information
Please be advised that pursuant to MTA Code of Ethics and New York State Ethics Law, you have been designated as a policy maker. Therefore, you will be required to file an annual financial disclosure statement with the Commission on Ethics and Lobbying in Government. The Commission will notify you of this filing requirement via your work email. Upon receipt of notification from the Commission you will have 30 days to complete your financial disclosure statement.
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
