Job Information
Adecco USA, Inc. Customer Service Specialist (REMOTE) in New York, New York
Job Title: Customer Service Specialist
Overview:
Provide exceptional support to customers by addressing inquiries, resolving issues, and ensuring a positive experience.
Salary
$70,000 to $84,000
Responsibilities:
- Respond to customer queries via phone, email, or chat.
- Resolve product or service issues efficiently and professionally.
- Process orders, returns, and exchanges.
- Maintain up-to-date knowledge of products and services.
- Record and manage customer feedback and complaints.
Requirements:
- Excellent communication and problem-solving skills.
- Proficiency with customer service software and tools.
- Ability to work in a fast-paced environment.
- Previous experience in customer service is a plus.
Qualifications:
- High school diploma or equivalent; associate’s degree preferred.
- Strong interpersonal skills and attention to detail.
Minimum Salary: 70,000 Maximum Salary: 84,000 Salary Unit: Yearly
