Job Information
Legends Hospitality Counter Help- Citizens Market Manhattan West in New York, New York
Description
The RoleA Counter Helper position provides exceptional guest services while also ensuring timely, efficient, and accurate cash and credit card transactions and reporting. Counter Helper will also be responsible for setting up, maintaining and cleaning their workstation.Company Overview:Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.ResponsibilitiesA Counter Helper position provides exceptional guest services while also ensuring timely, efficient, and accurate cash and credit card transactions and reporting. Counter Helper will also be responsible for setting up, maintaining and cleaning their workstation.
Follow basic recipe guides for preparing items in a presentation way for guests to enjoy
Greet guests in a timely, efficient and professional manner
Provide each guest with personal service and attention to detail that will exceed their expectations.
Always exhibit professional and courteous behavior.
Suggestively sell and up sell menu items
Sell items, collect payment and make correct change.
Communicate effectively with guests, all levels of management and co-workers
Maintain the proper care of equipment and food and beverage items
Carefully enter all sales into Toast to ensure that all purchases are accurately recorded.
Set up and maintain a clean, neat and safe work environment
Fulfill the assigned opening and closing responsibilities (including sweeping, mopping, product storage and trash removal)
Qualifications:• All applicants must be at least 18 years of age.• Ability to interact with co-workers in order to assure compliance with company service standards.• Ability to multi task in a fast paced, team orientated setting.• Must be able to read, speak and write English Language in order to communicate with guests• Ability to work in an open aired environment during all climate conditions.• Ability to lift and carry items weighing 10-30 pounds, occasionally 50 pounds, up and down stairs/ramps.• Ability to work all events, including: extended hours, nights, weekends, and holidays.• Must have sufficient mobility to perform assigned production tasks including: constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.• Must meet state and local health requirements for food handlers and alcoholic beverage services.
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Qualifications
Skills
Preferred
- Customer Service: Expert
