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Carter's/OshKosh Compliance Manager in New York, New York

QUESTIONNAIRE-6-38

40

Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

HOW YOU’LL MAKE AN IMPACT:

This role typical reports into the Sr Director, Quality Assurance, is based in our Skip Hop office in New York, and is on site 3 days a week.

30%: Provide Product Regulatory & Safety Documents for Customers & Distributors

  • Review retailer and distributor requests for test reports and compliance certificates.

  • Create certificates and Declarations of Conformity as needed. Provide Test Reports and Children’s Product Certificates as requested. Sign documents on behalf of Skip Hop to certify that products are safe and conform to regulatory test requirements.

  • Create relevant documentation for Vendor sign-off (Prop65, REACH, CHCC, etc.)

  • International Distributor regulatory library: organize and update all international test reports, declarations of conformity and other relevant technical file documents in the distributor library such that documents are easy to access by our international distributors.

  • Provide ongoing support to distributors and retailers to negotiate and arrange custom testing beyond US and European standards.

30%: Product Safety & Regulatory Reviews

  • Review new products for potential safety issues related to regulations, customer complaints and quality. Provide design guidance to promote product safety.

  • Provide regulatory guidance for New Products: research and review regulations and testing standards for new products in development. Provide clear and accurate guidance to the Design and Development teams on mechanical, flammability and chemical requirements that could affect product design, engineering, and unit cost.

  • Provide guidance for packaging, instructions, warnings, and labeling as they relate to various government and industry regulations and standards.

  • Lead safety and regulatory meetings.

20%: Regulatory & Safety Testing / Documentation

  • Develop Regulatory Testing Requirements, covering all Skip Hop product categories for global distribution: US, Canada, Australia, Europe, as well as any special needs for states and/or countries within these territories. Build clear and detailed templates for the QA teams to follow.

  • Write Standard Operating Procedures and process documents to assure clear, effective, and efficient regulatory compliance processes are in place for the product lifecycle process. Documents include Regulatory Guidelines, Regulatory Test Requirement forms, Restricted Substances Lists, Declaration of Conformity templates, etc.

  • Budget: Approve all product testing quotations and invoices. Organize, monitor, and manage regulatory testing costs and invoices.

  • Product Registrations: Register products on online sites as needed for WERC, retailer-specific setups, etc.

  • Assist and advise China office personnel in diagnosing and troubleshooting testing failures, especially repeat offenses. Work with QC and Production to coordinate regular spot-checks of product quality and compliance. Review product testing history for compliance and repeat tests as required.

  • Communicate testing issues and On Hold status for new and replenishment products company-wide.

20%: Research & Organize all regulations and compliance standards

  • Regulatory Testing & Certification Library: Organize and maintain the SharePoint and Shared-drive libraries of all test results and Certificates as required by law. Be sure all test reports are clearly organized, labeled and easy to locate and provide for Skip Hop customers.

  • Regulation Library: Organize and maintain the SharePoint and Shared-drive libraries of all updated and relevant government regulations, industry standards and customer testing standards required to develop and manufacture safe and compliant products.

  • Track updates to relevant government standards for the US and Europe by following government and industry websites, reading regulations, and attending conferences. Provide clear and detailed direction to the Skip Hop team for product or packaging changes required by changing regulations.

  • Consult with third-party labs and governing bodies to clarify ambiguous and/or conflicting regulations.

WE’D LOVE TO HEAR FROM YOU IF:

Must have:

  • 8+ years’ experience in a related field Knowledge of CPSIA, ASTM and related regulations for toys and children's products hardgoods and soft goods, from lab and manufacturing perspectives

  • Some knowledge of toys manufacturing, plastics, electronics, etc.

  • Excellent written and verbal communication skills required. Ability to summarize and explain complex regulations in a simple manner for the Skip Hop organization

  • Ability to think and act independently and make sound decisions

  • Excellent organization skills

  • Good project management skills. Demonstrated ability to complete projects on time while managing multiple tasks / projects simultaneously

Preferred skills and experience:

  • 4-year technical degree

  • Strong leadership skills with the ability to influence cross-functional peers and mentor junior associates

  • Proficiency in Microsoft Office, especially Excel, Word and PowerPoint, and SharePoint

  • Proficiency with general computer software skills such as Adobe Acrobat, Internet searches (for regulations)

  • Compensation for this position ranges from $75,000 - $95,000 a year based on experience

OUR TEAM MEMBERS:

  • Lead Courageously: Have a strong sense of personal values that align with our Company values

  • Collaborates Broadly: Build cooperation, trust, and thrive in a consensus driven environment

  • Customer Focus: Proactively seek opportunities to leverage data and fact-based insights to serve customers and/or internal clients

  • Drive Growth: Set aggressive goals and implement plans precisely

  • Cultivates Innovation: Respectfully challenge the "we’ve always done it this way" mentality and explore new ways to achieve desired outcomes

MAKE A CAREER AT CARTER’S:

Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess.

NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

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