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The Mount Sinai Health System Associate Director Quality; Mount Sinai Heath System; Full Time; Days in New York, New York

JOB DESCRIPTION

The Associate Director is responsible for leading and facilitating quality, performance improvement, and process improvement operations across the MSHS to achieve clinical excellence.

RESPONSIBILITIES

  • Leads and facilitates quality, process improvement, and performance improvement across MSHS

  • Uses data driven problem solving techniques to improve processes and outcomes. Ensures that all operations run according to institutional policies and in accordance with any government or regulatory requirements as applicable.

  • Communicates values, strategies, and objectives of the Department of Quality and Regulatory Affairs department on a regular basis.

  • Regularly reviews policies and procedures and makes changes, or recommends changes to superiors as necessary.

  • With senior leaders, implements and evolves a strategic framework for member/patient management and engagement across the continuum of care, recommending interventional strategies as well as operational efficiencies to produce measurable outcomes.

  • Provides high-level support to the Senior Director for Quality and relevant Service Chiefs which includes planning, organizing, directing, and executing quality improvement, process improvement, and performance improvement activities.

  • Advises on clinical quality improvement operations internally and externally.

  • Advises, facilitates, and supports the dissemination of innovative technology and clinical solutions across clinical staff and hospital locations.

  • Analyzes population-specific performance and advises on best actions for quality improvement.

  • Provides leadership in achieving strategic objectives related to the development of quality improvement initiatives and integrative care models with goal of reducing clinical variation and total cost of care.

  • In conjunction with nursing, medical leadership, and hospital leadership provides coordination and leadership in execution of improvement efforts, new models of care, programmatic activities, clinical interventions and process improvement.

  • Helps lead and support efforts to improve the quality of care provided to patients by developing and implementing targeted strategies at multiple points of the care continuum. Oversees the activities and programs directed at improving the standardization of patient care and outcomes.

  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

  • Provides leadership and guidance for Quality and Regulatory Affairs Specialist (QRA) staff members in the form of ongoing training, performance feedback, goal setting, and problem resolution; c

  • Cultivate a culture of innovation and creativity in service of better patient care.

QUALIFICATIONS

  • Master degree in public health/administration or business or a related field or equivalent education and experience (MPA, MPH, MBA or related) is preferred.

  • 5-7+ years of experience (higher preferred) in a health environment, with project management and supervisory experience preferred.

  • Lean, Six Sigma, or other improvement methodology certification preferred

Non-Bargaining Unit, M1M - HSO QUALITY SERVICES - MSH, Mount Sinai Hospital

REQUIRED SKILLS

Microsoft Office Suite

ABOUT US

Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:

  • Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.

  • Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.

  • Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.

At Mount Sinai, our leaders strive to learn, empower others, and embrace change to further advance equity and improve the well-being of staff, patients, and the organization. We expect our leaders to embrace anti-racism, create a collaborative and respectful environment, and constructively disrupt the status quo to improve the system and enhance care for our patients. We work hard to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to advance professionally.

Explore more about this opportunity and how you can help us write a new chapter in our history!

“About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism.”

EOE Minorities/Women/Disabled/Veterans

Requisition ID : 3012437

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