Job Information
Urban Resource Assistant Director of Clinical Services - Queens - Domestic Violence Programs - NYC in New York, New York
Description
POSITION REQUIREMENTS & ESSENTIAL SKILLS:
Responsible for the clinical and administrative supervision of Case Managers, Housing Specialists, Children Services Staff and Interns.
Provide individual and group supervision to staff.
Coordinate staff training, case conferences, and other opportunities for the professionaldevelopment of staff.
Conduct mental health assessments by completing comprehensive functionalevaluations.
Develop, monitor and facilitate groups for residents.
Assist with client service hotlines as needed.
Coordinate mental health/psychiatric care and referrals.
Develop a network of appropriate resources, including community base organizationsand social services providers.
Monitor resident records for compliance and best practices, including regular review ofprogress notes and service plans.
Function independently at the facility in times of crisis, in the absence of the ProgramDirector or Director of Clinical Services.
Assist with required reports and program evaluations as needed.
Work with others to address client complaints and conduct investigations as required
Increase the awareness of the organization’s DV services by engaging in activities such as, but not limited to, presenting at community events and/or other speakingengagements.
Other duties as requested based on department, program and/or organizational needs.
REQUIRED KNOWLEDGE, EXPERIENCE AND EDUCATION:
Passion for URI’s mission, vision and core values with the ability to communicate thispassion to others.
Two (2) years of experience working with victims of domestic violence experiencing trauma, poverty, and/or homelessness.
Two (2) years of prior Supervisory experience is required.
Masters in Social Work, Mental Health Counseling, Marriage and Family Therapy, or a comparable clinical degree.
Excellent computer knowledge and aptitude of Microsoft Office applications.
Strong organizational skills that reflects an ability to perform and prioritize multiple tasks seamlessly.
Expert level written and verbal communication skills with the ability to represent the organization externally across a wide range of stakeholders and constituencies.
Exceptional interpersonal, critical thinking, and communications skills, and the ability to develop positive and productive relationships with a dispersed team to build buy-inacross the organization.
Highly resourceful team-player, with the ability to also be extremely effective independently.
Excellent business acumen, leadership presence with professional integrity and thought leadership skills.
Work in collaboration with other departments, agencies, systems and institutions to maximize scarce resources.
Proven ability to ensure Quality Assurance and Best Practices in client service delivery.
Strong commitment to equity and social justice including a focus on self-awareness and engagement of continuous learning around issues of diversity equity and inclusion; highlevel of Emotional Intelligence (EQ).
Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/clientservice and response.
Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment.
Acknowledge and application of self-care and work-life balance for self and others.
Salary: $30.21 - $34.06
