Job Information
HSS Administrative Office Specialist - Florida LLC in New York, New York
Overview
How you move is why we’re here. ® Now more than ever.
Get back to what you need and love to do.
The possibilities are endless...
Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize
the abundant opportunities for growth and success.
If this describes you then let’s talk!
HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report . As a recipient of theMagnetAward for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.
Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.
Administrative Office Specialist
Full-Time
West Palm Beach, Florida
Overview:
In keeping with our commitment to expand the HSS brand, HSS offers an outstanding opportunity for experienced professionals at our outpatient clinic located inWest Palm Beach, Florida.
We offer an excellent opportunity for an Administrative Office Specialist with exceptional customer service skills to work at ourWest Palm Beach, Floridaout-patient facility. In this patient-facing role you will be responsible for triaging phone calls and patient inquiries, greeting and scheduling patients for appointments and procedures, conducting verification of medical insurance and patient billing/collections, authorization of services, filing/chart preparation. In addition, they will promote a professional atmosphere through courteous communication, cooperation and respect for patients, visitors and members of the health care team. Acting as a liaison to the physicians and hospital departments, you will also be responsible for ensuring that best customer service practices are offered to patients and families.
Competencies/skills:
Superior written and oral communication skills
Exceptional customer service skills
Maintain sensitivity and awareness of cultural and religious diversity when addressing patients, visitors, co-workers and other customers
Ability to multitask in a fast-paced environment
Ability to follow through with tasks to completion
Strong organizational and problem-solving skills
Ability to effectively and accurately follow directions or instructions
Ability to work collaboratively as part of a team; offers to help coworkers when needed
Ability to adapt to changing / evolving work assignments (this is to ensure cross coverage)
Detail-oriented
Ability to escalate issues appropriately
Consistently displays a positive attitude towards one’s work and work environment
Strong computer skills required
Knowledge of healthcare and health insurance, required
Familiarity with medical terminology, preferred
Qualifications
Experience with Epic EMR, preferred
High School diploma or equivalent required
Posted Date2 weeks ago(7/5/2024 9:58 AM)
Job ID2024-19756
LocationUS-NY-New York
CategoryAdministrative/Clerical Support - All Openings
Emp StatusRegular Full-Time
Hours per Week40
ShiftDays
