Easter Seals Jobs

Job Description:

• Monday-Friday: 9am – 5pm

• Open and review daily mail to determine the proper handling of the correspondence and then batch it accordingly.

• Keep a daily list of all certified, priority, FedEx, UPS tracking information

• Scan batches into the complaint system.

• Mail complaint system correspondence daily. Using the Department’s licensing database, checks licensing status of Agents/Brokers.

• Inputs Agent/Broker information into the Department’s workflow management system.

• Reads and codes new investigations. Sets up investigation files in the Department’s workflow management system for handling by examiners.

• Reads and codes new mail that has been scanned and entered into the Department’s workflow management system. Attaches appropriate documents to be sent out to companies for responses.

• Daily reviews the email inbox for responses to banking complaints. Upload the responses into the Department’s workflow management system and attach the files to the appropriate cases.

• Correspond with insurance companies via email or phone. This would include noting additional time to respond to file, sending correspondence and resolving workflow issues and errors.

• Preferred: One year of experience in a similar role, experience working in Government

Experience:

• 6-12 months job related experience.

Education:

• High School Diploma or GED

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,

national origin, disability, or status as a protected veteran.