Easter Seals Jobs

Description We are offering a contract to hire employment opportunity for an Administrative Assistant in the heart of New York. This role is a vital part of our team, focusing on delivering exceptional customer service, managing inbound calls, and ensuring efficient data entry across various platforms.

Responsibilities:

• Handle incoming customer calls and inquiries, providing a high standard of customer service

• Undertake data entry tasks, ensuring accuracy and timely completion

• Manage and schedule appointments as required, utilizing Microsoft Outlook

• Maintain comprehensive customer records, updating information as necessary

• Utilize Microsoft Excel, PowerPoint, and Word to complete tasks and manage information

• Respond to email correspondence in a professional and timely manner

• Monitor customer accounts and take appropriate actions as necessary

• Balance inbound and outbound calls effectively to ensure customer needs are met

• Collaborate with team members to ensure smooth operations and high customer satisfaction. Requirements • Proficiency in Microsoft Office Suite including Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word

• Experience in answering inbound calls and making outbound calls

• Strong customer service skills

• Ability to perform data entry tasks with accuracy and efficiency

• Capable of managing email correspondence professionally and effectively

• Experience in scheduling appointments and managing calendars

• Excellent written and verbal communication skills

• Ability to work independently and as part of a team

• Strong organizational skills with attention to detail

• Ability to multitask and prioritize workload effectively.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .