Job Information
Research Foundation CUNY Student Advisor/Literacy Case Manager in New York City, New York
Job Title: Student Advisor/Literacy Case Manager
PVN ID: BM-2410-006518
Category: Instruction and Social Service
Location: BOROUGH OF MANHATTAN C. C.
Job Description
General Description
The Adult Basic Education Program of the Borough of Manhattan Community College Center for Continuing Education and Workforce Development is seeking a bilingual (Spanish preferred) Student Advisor/Literacy Case Manager who will be responsible for providing support service referrals and academic advisement to adult HSE, ABE and ESOL students. The Student Advisor/Literacy Case Manager will be based at the BMCC Continuing Education Site in lower Manhattan (Financial District) four days-a-week and one day a week at P.S. 188, one of our New York State funded Literacy Zones on the Lower East Side. The position requires collection and entry of data to record student referrals, goals and outcomes. The Student Advisor/Literacy Case Manager reports to the Program Manager and must be available to work a flexible schedule including some evenings and occasional weekends as needed.
Working closely with instructors and staff, the Student Advisor/Literacy Case Manager assists with intake and assessment of incoming students for the HSE/GED and ESOL Programs, monitors and supports learner persistence, provides appropriate referrals for social services as needed, and offers workshops on topics including career pathways, college knowledge, and parent advocacy.
As part of the City University of New York (CUNY) Borough of Manhattan Community College (BMCC), the Program serves the pressing literacy needs of the city’s academically underprepared and underserved adult learners and guides them to post-secondary education and enhanced employment opportunities. Although a relatively small program, BMCC amplifies its powerful effects with connections to a variety of community agencies and partners throughout lower Manhattan.
Candidates are required to submit a cover letter detailing related experience along with their resume.
Other Duties
Assist with student outreach and recruitment
Assist in new student intake, assessment, and orientation sessions and develop recommended next step plans for participants
Maintain database of participant progress and program activities
Ensure confidentiality of participant records
Counsel students on career planning and college enrollment processes
Follow up with students who have exited the program
Coordinate Job Fairs and Family Literacy Fairs
Develop and conduct workshops for Literacy Zone and ABE class participants
Work collaboratively with Literacy, Continuing Education, and College staff to ensure participant success
Build positive relationships with Literacy Zone partners
Participate in professional development activities provided by the NYSED RAEN
Assist Program Manager and Literacy Department as needed
Other responsibilities as required for success of the program participants
Qualifications
AA degree with 2 years experience in a related field
Bachelor's degree is preferred
Commitment to the educational advancement of low-income individuals
Experience in adult education, youth development, college access, college support, guidance counseling, or a related area preferred
Bilingual (Spanish) preferred
Ability to work flexible hours as needed to facilitate and attend workshops, family literacy events, outreach events
Some evening hours required
Cover letter required to accompany resume
RFCUNY Benefits RFCUNY Employee Benefits and Accruals
About the Research Foundation
The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.
RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.
Equal Employment Opportunity Statement The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.
Key Features
Department Continuing Education
Status Full Time
Annual Salary Range $42,000.00 - $48,000.00
Closing Date Mar 19, 2025 (Or Until Filled)
Bargaining Unit No
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