Job Information
Boll & Branch Shop Manager in New York City, New York
Boll & Branch is looking for a Part-Time Shop Manager to join our team, working out of the Bloomingdale's 59th Street location in NYC.
The Part-Time Shop Manager is the direct representative of the Boll & Branch brand and owner of the business within our dedicated shop at Bloomingdale's. The Shop Manager is responsible for maximizing retail sales and profits by maintaining a high standard of customer service, as well as establishing a strong repeat business. The Shop Manager leads by example and maintains a strong presence on the sales floor. They will strive to achieve sales plans, while also ensuring the highest visual presentation and brand standards are maintained.
Responsibilities:
Facilitate sales and work to achieve sales goals by servicing customers both one-on-one and in conjunction with commissioned Bloomingdale's sellers on the floor.
Act as an ambassador for the brand/shop by sharing the brand story and related components; Interact with customers in a way that drives traffic and engagement.
Generate excitement for the brand amongst the Bloomingdale's team by developing relationships with the sellers and educating them on the products (in the home department and beyond). Interface with related groups like registry, personal shopping, stylist, etc.
Gather ground intel on the brand/business that we can't see in the data (e.g. what are customers asking for that we don't have, what could we sell more of if we had deeper stock, etc.).
Lead special moments and events like seasonal promotions and GWPs.
Reset the floor presentation to Boll & Branch and Bloomingdale's standards.
Change beds to reflect newness and/or the most recent directive.
Replenish product from the back stock.
Ensure correct signage is maintained.
Report on all of the above back to Boll & Branch and Bloomingdale's.
Qualifications:
Minimum of two years in a retail sales or brand ambassador role.
Understanding of specialty retail, customer service, visual merchandising, and store operations.
Knowledge of basic retail functions and techniques.
Effective verbal and written communication skills.
A positive and outgoing personality with an entrepreneurial spirit.
Must be able to stand for long periods of time, reach overhead, lift up to 50 lbs., and be able to climb a ladder/step stool
The above is a comprehensive, but not exhaustive, description of requirements and expectations that may evolve over time based on business needs. You must be able to complete all physical requirements of the job with or without a reasonable accommodation.
We offer a competitive wage and although we are not commission based, there is an opportunity to earn a monthly bonus on shop performance. It is important to note that our salary ranges are based on paying competitively for our size, industry, and the market and are one part of the total rewards that we provide. Individual pay rate decisions are based on several factors, including qualifications for the role, experience level, skillset, scope of the role, and internal peer benchmarking.
Studies show that women and people of color often hesitate to apply for jobs unless they meet all the listed qualifications. At Boll & Branch, we seek the best candidate, who may come from a less traditional background. We consider any combination of knowledge, skills, education, and experience that meets the minimum requirements. If you're interested, we encourage you to think broadly about your background and skill set for the role.
About Boll & Branch:
At Boll & Branch (https://www.bollandbranch.com/pages/about-us/), we don't make bedding like everyone else. We make it better.
In 2014, our founders, Scott and Missy Tannen, challenged every conventional standard in the textile industry, creating a new supply chain that prioritized thread quality, not thread count. By investing exclusively in 100% organic raw materials from the start, we became the first bedding company ever to be Fair Trade Certified. Today, we keep five commitments at the heart of everything we do. We are:
Cultivators of the Highest Quality Threads
Pioneers in 100% Organic Cotton
Free from Toxins at Every Step
100% Traceable from Farm to Finish
Committed to Fair and Ethical Treatment for All
Boll & Branch has over 150 employees, and we are headquartered in Summit, NJ, with a second office in New York, NY and a dedicated Photo Studio in New Providence, NJ. In 2019, to propel our growth, we raised $100M from L Catterton (https://www.lcatterton.com/), a leading consumer goods private equity fund. We are also progressively expanding our retail and wholesale footprint. While the heart of our business lies in the direct-to-consumer online model, we also have six retail stores around the country as well as wholesale partnerships with Nordstrom and Bloomingdale's.
Boll & Branch LLC is an equal opportunity employer.
