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Hyatt Front Office Supervisor - $31.25 Hrly in NEW YORK CITY, New York

Description:

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing

Front Office Supervisors lead the agents whom are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

Salary Range ($31.25 per hour)

Clickhere (https://www.youvisit.com/tour/hyatt/141102?pl=w&tourid=tour1) to spend a ‘day in the life’ of a hospitality professional at a full-service hotel via our virtual reality experience.

Qualifications:

  • Have an impeccable eye for detail to ensure accuracy and efficiency

  • A “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.

  • Flexibility with work days and hours

  • The ability to communicate both verbally and through legible and grammatically correct writing

  • Clear concise written and verbal communication skills in English, bilingualism an asset

  • A true desire to satisfy the needs of others in a fast paced environment.

  • Ability to stand for long periods of time

  • Experience and a thorough understanding of Front Office operations

  • Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds

  • At least 1 year progressive experience in Front Office working with Opera PMS

  • At least 2-3 years experience in Front Office of hospitality large operation

  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line

Primary Location: US-NY-New York City

Organization: The Chatwal

Pay Basis: Hourly

Job Level: Full-time

Job: Front Office

Req ID: NEW013178

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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