Job Information
Hyatt Front Office Supervisor - $31.25 Hrly in NEW YORK CITY, New York
Description:
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing
Front Office Supervisors lead the agents whom are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
Salary Range ($31.25 per hour)
Clickhere (https://www.youvisit.com/tour/hyatt/141102?pl=w&tourid=tour1) to spend a ‘day in the life’ of a hospitality professional at a full-service hotel via our virtual reality experience.
Qualifications:
Have an impeccable eye for detail to ensure accuracy and efficiency
A “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.
Flexibility with work days and hours
The ability to communicate both verbally and through legible and grammatically correct writing
Clear concise written and verbal communication skills in English, bilingualism an asset
A true desire to satisfy the needs of others in a fast paced environment.
Ability to stand for long periods of time
Experience and a thorough understanding of Front Office operations
Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
At least 1 year progressive experience in Front Office working with Opera PMS
At least 2-3 years experience in Front Office of hospitality large operation
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
Primary Location: US-NY-New York City
Organization: The Chatwal
Pay Basis: Hourly
Job Level: Full-time
Job: Front Office
Req ID: NEW013178
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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