Job Information
Louisiana Department of State Civil Service Program Manager 1B-DHH in New Orleans, Louisiana
Program Manager 1B-DHH
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Program Manager 1B-DHH
Salary
$5,119.00 - $10,038.00 Monthly
Location
New Orleans, LA
Job Type
Classified
Job Number
MHSD-196843-ACZ
Department
Metropolitan Human Services District
Opening Date
07/02/2024
Closing Date
7/11/2024 11:59 PM Central
Description
Benefits
Supplemental Information
MHSD-196843-ACZ (https://secure.neogov.com/employers/examplan/examplandetail.cfm?ExamPlanID=4530508)
Metropolitan Human Services District
Program Manager 1-B-DHH
We are currently hiring for a Program Manager 1-B-DHH within our Compliance Department.
The Program Manager 1-B-DHH will serve as the Director of the Performance Management (PM) and Quality Improvement (QI) programs (QDM). The Performance Management (PM) and Quality Improvement (QI) programs are developed and managed with a data-driven focus that sets priorities for improvements aligned to ongoing strategic imperatives. Develops and communicates the strategic vision, scope, and mission of the QDM Division. The incumbent will also ensure the organization-wide data initiatives are focused and aligned on improving operational and program efficiencies and effectiveness; develop and conduct the organizational strategic planning process for the agency in conjunction with agency executives.
The incumbent must possess the following competencies:
Building and Supporting Teams: The ability to combine your actions and efforts with others to work toward achieving a common goal.
Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and decisions.
Developing Plans: The ability to prioritize tasks and competing demands to create accurate plans.
Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.
Driving Results: The ability to identify important goals and work to achieve them.
Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.
Fostering Engagement: The ability to encourage others to invest in their work and the success of the organization.
Leading Effective Teams: The ability to guide and motivate a team to create, plan for, and achieve goals.
Managing Conflict: The ability to recognize and navigate disagreements in a rational, unbiased, and productive way.
Managing Resources: The ability to ensure resources such as time, money, and people are utilized appropriately to result in maximum business value.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Note regarding the advertised pay range: The advertised maximum amount listed is the maximum salary a person can make while in this title/level over their career and not the maximum amount we are allowed to pay a new hire. Compensation will be based on qualifications, experience, and skills.
For further information about this vacancy contact:
Aiesha C. Zapata
Human Resources Business Partner
aiesha.carter-zapata@mhsdla.org
Minimum Qualifications
MINIMUM QUALIFICATIONS:
A baccalaureate degree plus four years of professional level experience in administrative services, economics, public health, public relations, social services, health services, or surveying and/or assessing health or social service programs or facilities for compliance with state and federal regulations.
SUBSTITUTIONS:
Six years of full-time work experience in any field may be substituted for the required baccalaureate degree.
Candidates without a baccalaureate degree may combine work experience and college credit to substitute for the baccalaureate degree as follows:
A maximum of 120 semester hours may be combined with experience to substitute for the baccalaureate degree.
30 to 59 semester hours credit will substitute for one year of experience towards the baccalaureate degree.
60 to 89 semester hours credit will substitute for two years of experience towards the baccalaureate degree.
90 to 119 semester hours credit will substitute for three years of experience towards the baccalaureate degree.
120 or more semester hours credit will substitute for four years of experience towards the baccalaureate degree.
College credit earned without obtaining a baccalaureate degree may be substituted for a maximum of four years full-time work experience towards the baccalaureate degree. Candidates with 120 or more semester hours of credit, but without a degree, must also have at least two years of full-time work experience to substitute for the baccalaureate degree.
Graduate training with eighteen semester hours in one or any combination of the following fields will substitute for a maximum of one year of the required experience on the basis of thirty semester hours for one year of experience: public health; public relations; counseling; social work; psychology; rehabilitation services; economics; statistics; experimental/applied statistics; business, public, or health administration.
A Juris Doctorate will substitute for one year of the required experience.
A master's degree in public health; counseling; social work; psychology; rehabilitation services; economics; business, public, or health administration will substitute for one year of the required experience.
Graduate training with less than a Ph.D. will substitute for a maximum of one year of the required experience.
A Ph.D. in public health; counseling; social work; psychology; rehabilitation services; economics; business, public, or health administration will substitute for two years of the required experience.
NOTE:
Graduate training will substitute for a maximum of two years of the required experience.
NOTES:
Health services include all services dealing with the diagnosis and treatment of disease, or the promotion, maintenance and restoration of health for sick or injured individuals.
Examples of public health jobs include sanitarian, public health engineer and public health epidemiologist.
NOTE:
Any college hours or degree must be from an accredited college or university.
Job Concepts
Function of Work:
To administer small and less complex statewide health or social service program(s).
The incumbent will direct quality and data management policy development; provide leadership and coordination for improving the organization's core public health functions and evaluating the impact that systems improvements have on the public's health; and researches and develops QDM training programs that focus on enabling the workforce to achieve improvements with priority health concerns.
The incumbent must possess strong leadership skills and ability to delegate and/or perform complex tasks in order to achieve the programs goals. The incumbent must possess strong communication skills and have the ability to communicate with a diverse populace. Incumbent must possess a strong vision for the unit and have the ability to set effective and efficient achievable goals that will untimely move the programs forward in a positive direction. In addition to the supervisory aspect of the position, the incumbent will also work with their subordinates on the various Performance Management and Quality and Data Improvement program tasks.
Level of Work:
Manager.
Supervision Received:
Broad direction from a higher-level manager/administrator.
Supervision Exercised:
Supervision over lower-level position(s) in accordance with the Civil Service Allocation Criteria Memo.
Location of Work:
Department of Health and Hospitals; Human Services Districts as established; and other social service entities as established by an approved DSCS Allocation Criteria Memorandum.
Job Distinctions:
Differs from Program Monitor--DHH and Program Monitor Supervisor--DHH by the presence of responsibility for managing small and less complex statewide program(s).
Differs from a Program Manager 1-A--DHH by the presence of supervisory responsibility.
Differs from a Program Manager 2--DHH by the absence of responsibility for managing medium size and moderately complex statewide program(s).
Examples of Work
Supervises the coordination of research, analysis and policy management activities related to statewide health or social service program(s).
Develops current and long-range plans, policies and procedures for administering the statewide program(s).
Monitors revenues and expenditures of statewide program budget; formulates budgetary projections.
Prepares and submits grant proposals.
Drafts and finalize contracts and Memorandums of Understanding; monitors/manages budgetary and programmatic aspects of those agreements assuring compliance with requirements/deliverables. Approves contract invoices.
Responds proactively to audit findings, programmatic challenges and issues; coordinates responses and reports to auditors and federal/state governmental entities.
Provides on-going consultation and technical assistance to professional and support staff on programmatic issues.
Serves as liaison for agency on statewide task forces, work groups, councils, and coalitions.
Manages the legislative tracking process during legislative sessions assuring timely analysis of bills and resolutions passed which may impact services. Serves as legislative coordinator.
Revises rules, regulations and procedures to meet changes in law or policy.
Develops and implements training programs for electronic agency policy.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave– Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
* Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your_Retirement_System.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
Agency
State of Louisiana
Address
For agency contact information, please refer to
the supplemental information above.
Louisiana State Civil Service, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
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