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Crescent Hotels and Resorts Director of Engineering in New Orleans, Louisiana

Description

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

  • Highly competitive wages

  • An exceptional benefit plan for eligible associates & your family members

  • 401K matching program for eligible associates

  • Flexible scheduling to allow you to focus on what is important to you

  • Discounts with our Crescent managed properties in North America for you & your family members

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

What you will be doing?

  • Troubleshoot and repair malfunctions in mechanical or electrical systems (e.g., HVAC, plumbing) and other equipment throughout the hotel.

  • Perform preventative maintenance assignments on a scheduled basis.

  • Respond in a courteous manner to all guest questions, complaints, and or requests to ensure strong guest satisfaction.

  • Communicate with hotel department heads to become aware of maintenance needs and ensure timely response to internal requests.

  • Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.

  • Maintain the building exterior and "curb appeal".

  • Maintain standards and follow-up on inspection deficiencies.

  • Must be able to recognize potential safety hazards and security problems in the hotel and act upon each accordingly.

  • Coordinate compliance of service contracts.

  • Implements and maintains Crescent’s preventative maintenance program.

  • Implement and maintain Crescent’s room care programs.

  • Implement and maintain Crescent’s engineering department minimum standards.

  • Assist General Manager with annual Capital Plan development.

  • Actively participate in Crescent’s Safety Plan and energy improvements.

  • Communicate both verbally and in writing to provide clear direction to staff.

  • Comply with attendance rules and be available to work on a regular basis.

  • Perform any other job-related duties as assigned.

What is required?

  • A minimum of one year of prior experience as a Director of Engineering in a full-service hotel required.

  • Skilled in several areas such as HVAC, electrical, carpentry, drywalling, painting, plumbing, roofing, and landscaping.

  • 1st class license in AC and Boiler required prior to start date.

  • Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment.

  • Must be willing and able to be responsive to complaints about maintenance.

  • Maintain a professional appearance and manner at all times.

  • Can communicate well with guests.

  • Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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