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Robert Half Administrative / Patient Services Coordinator I in New London, Connecticut

Description

We are offering a long-term contract employment opportunity for an Administrative / Patient Services Coordinator I. This role is within the healthcare industry, specifically within a primary care office setting, and is based in New London, Connecticut. The selected candidate will be tasked with coordinating patient services, providing exceptional customer service, and ensuring smooth operations within the office.

Responsibilities:

• Coordinate patient services, ensuring a high level of service is consistently provided.

• Handle customer inquiries, providing timely and accurate responses.

• Process customer applications for medical coverage, adhering to all relevant guidelines and regulations.

• Maintain and update customer records, ensuring all information is accurate and up to date.

• Monitor customer accounts and take appropriate action as needed.

• Collaborate with local candidates to facilitate efficient patient services.

• Utilize knowledge of HealthCare.gov to assist customers with their queries.

• Work within a primary care setting, adhering to all relevant healthcare industry regulations and standards.

• Maintain a high level of customer service at all times, addressing any issues or concerns promptly.

• Work collaboratively with the wider team to ensure smooth operations within the office.

Requirements • Proficiency in Customer Service is required

• Knowledge of Medical Coverage is mandatory

• Familiarity with HealthCare.gov is essential

• Previous experience in Patient Services is preferred

• Understanding of Primary Care is necessary

• Preference will be given to Local Candidates

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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