Easter Seals Jobs

Description We are offering a contract to permanent employment opportunity in the industry for a Customer Service Representative. This role is based in the New Hyde Park, New York, 11042, United States. As a Customer Service Representative, you will be expected to effectively manage customer inquiries, maintain accurate records, and ensure smooth data entry processes.

Responsibilities:

• Respond to inbound calls from customers promptly and professionally

• Provide exceptional customer service in a call center environment

• Ensure accurate and efficient data entry for all customer interactions

• Handle email correspondence with customers, ensuring timely and appropriate responses

• Manage both inbound and outbound calls, maintaining a high level of professionalism

• Utilize Microsoft Excel and Microsoft Word to maintain customer records and process information

• Enter customer orders accurately into the system

• Schedule appointments for customers as necessary

• Monitor and manage customer accounts, taking appropriate actions as required. Requirements • Proficiency in answering inbound calls and providing high-quality customer service

• Experience in a call center environment, handling both inbound and outbound calls

• Excellent customer service skills, with a focus on resolving customer issues efficiently

• Ability to perform data entry tasks with high accuracy and attention to detail

• Skilled in email correspondence, with a focus on detail-oriented and timely communication

• Proficiency in using Microsoft Excel and Microsoft Word

• Experience in order entry, ensuring all customer orders are accurately processed

• Ability to schedule appointments, managing multiple calendars and prioritizing effectively TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .