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Summary This supervisory career-ladder GS-0503-06/07 Recreation Fee Technician position will be located at Kolob Canyons in New Harmony, Utah. The Kolob Canyons district of Zion National Park is located approximately 40 miles northwest of Zion Canyon (the main park). Open to the first 100 applicants or until 07/01/2024 whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration. Responsibilities Serve as a front-line, uniformed representative of the NPS, answering visitor questions and explaining the area's recreational opportunities, including NPS interpretive services, concession operated facilities and services, campground availability, hiking trails, etc. Perform assignments in accordance with all NPS and U.S. Treasury regulations governing the handling of government funds. Operate an electronic cash register, computer, or Point of Sale (POS) system to conduct financial transactions; perform opening and closing functions; issue entrance receipts, tour tickets, permits, etc. Supervise the work of subordinate staff. Manage performance through prescribed performance appraisal system. Create pay period schedules for subordinate fee staff. Make daily adjustments as necessary to meet operational needs. Manage visitor center supply inventory including office supplies, accountable stock such as National Park Passes, and park publications. Serve as a technical authority for the resolution of especially difficult or sensitive problems associated with the collection, remittance, and deposit of fee revenue and donations. Duties will be developmental in nature when filled below the full performance level. Physical Demands: This position requires standing for long periods of time, as well as walking, bending, lifting of moderately heavy items. Mental stress and physical fatigue occur due to the high volume of personal contacts and the responsibility of dealing with large amounts of money. If applicable, extreme physical exertion may be required while performing search and rescue, wildland firefighting, and other emergency response duties. Working Conditions: This position typically works at an entrance station, campground office, fee office, remit office, visitor center, and/or visitor contact station. Work may frequently be performed in small, outdoor structures with open windows which results in exposure to extremes of temperature, rain, snow, wind, and direct sunlight. Park areas may be geographically located in areas of high elevation, rugged terrain, or dense populations. High levels of vehicle noise and emissions may exist during heavy visitation periods. Duties may be performed alone and/or in isolated locations. Requirements Conditions of Employment U.S. Citizenship required. Appointment subject to background investigation and favorable adjudication. Meet Selective Service Registration Act requirement for males. DIRECT DEPOSIT: Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program. DRIVER'S LICENSE: You will be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license is required. You will be required to submit a Motor Vehicle Operator's License and Driving Record. You must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that disclose all valid driver's licenses, whether current or past, possessed by you. UNIFORM: You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided. WORK SCHEDULE: You may be required to work evenings, weekends, holidays, overtime, and shift work. PROBATIONARY PERIOD: If you are a new employee or supervisor in the Federal government, you will be required to complete a one-year probationary period. Qualifications All qualifications must be met by the closing date of this announcement-07/01/2024-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly: (1) indicate the nature of the duties and responsibilities for each position, (2) starting and ending dates of employment (month/year), and (3) the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. To qualify for this position at the GS-06 grade level, you must possess at least one of the following minimum qualifications by close of the announcement: SPECIALIZED EXPERIENCE: At least one full year (52 weeks) of Specialized Experience comparable in scope and responsibility to the GS-05 grade level in the Federal service (obtained in either the public or private sectors). You must include hours per week worked for each position held. Examples of Specialized Experience include: Performing fee collection, accounting, or financial duties to include operating a point-of-sale system; Using an automated financial system to perform accounting and/or financial transactions; Ensuring accountability of funds and accurate financial record; and/or Resolving software issues that arise in the remittance and/or fee collection process. -OR- EDUCATION: Successful completion of at least one full year of graduate-level study (18 semester hours or equivalent) that DIRECTLY applies to the work of the position in a field such as accounting, business, or finance. The education must have been obtained in an accredited college or university. You must include a copy of your transcripts with your application. -OR- COMBINATION: Successful completion of a combination of education and experience as described above. For example, 6 months of the specialized experience described in A above (50% of the experience requirement), and 12 semester hours of graduate study from an accredited institution (75% of the qualifying education) as specified in B above, equals greater than 100% of the total requirement. You must include a copy of your transcripts with your application (your transcripts must show number of credit hours in order to qualify based on the combination option). To qualify for this position at the GS-07 grade level, you must possess at least one of the following minimum qualifications by close of the announcement: SPECIALIZED EXPERIENCE: At least one full year (52 weeks) of Specialized Experience comparable in scope and responsibility to the GS-06 grade level in the Federal service (obtained in either the public or private sectors). Examples of Specialized Experience include: Performing fee collection, accounting, or financial duties to include operating a point-of-sale system; Performing recurring or standardized accounting transactions such as remittances and bank deposits in automated financial systems; Ensuring accountability of funds and accurate financial record; and/or Resolving software issues that arise in the remittance and/or fee collection process. -OR- EDUCATION: Successful completion of at least one full year of graduate-level study (18 semester hours or equivalent) that DIRECTLY applies to the work of the position in a field such as accounting, business, or finance. The education must have been obtained in an accredited college or university. You must include a copy of your transcripts with your application. -OR- COMBINATION: Successful completion of a combination of education and experience as described above. For example, 6 months of the specialized experience described in A above (50% of the experience requirement), and 12 semester hours of graduate study from an accredited institution (75% of the qualifying education) as specified in B above, equals greater than 100% of the total requirement. You must include a copy of your transcripts with your application (your transcripts must show number of credit hours in order to qualify based on the combination option). Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Your volunteer experience must include start and end dates in month/year format AND hours per week worked in order to qualify toward Specialized Experience. Education To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work. If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Additional Information Be a successful applicant. Watch this 5 minute video to learn how to create or improve your federal resume. The Kolob Canyons district of Zion National Park is located at Exit 40 on Interstate 15, 40 miles northwest of Zion Canyon (the main park) and 17 miles south of Cedar City. A five-mile scenic drive along the Kolob Canyons Road allows visitors to view the crimson canyons and gain access to various trails and scenic viewpoints. Here in the northwest corner of the park, narrow parallel box canyons are cut into the western edge of the Colorado Plateau, forming majestic peaks and 2,000-foot cliff walls. Whether you come to view the panoramic landscape from the scenic drive, hike into one of the majestic canyons, or begin a multi-day adventure into the Zion Wilderness, the Kolob Canyons of Zion has something special for everyone to experience. Comprehensive services and amenities such as medical facilities, schools and shopping can be found in Cedar City, 17 miles north of Kolob Canyons, as well as 30 miles South in St. George. Other towns providing similar services in proximity to Kolob Canyons are Toquerville, Hurricane, and Washington. All areas listed provide convenient access to Interstate 15 for commuting purposes. Utah Tech University is located in St. George and Southern Utah University is located in Cedar City. Due to the desirable nature of the area surrounding Zion National Park, please be sure to research and understand the limited housing options and the area's cost-of-living. Park/Government housing is not available for this position. Travel, transportation, and relocation expenses will be paid if the selectee lives outside the local commuting area and is otherwise eligible for reimbursement of relocation expenses in accordance with the Federal Travel Regulation. Employer paid and reimbursed relocation expenses are considered taxable income. The NPS does not provide tax, legal or accounting advice. Employees should consult professional tax, legal and accounting advisors regarding concerns about the financial implications of a Permanent Change of Station (PCS). A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay. This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate. Promotion to the full performance level is neither guaranteed nor implied and will be based solely on your ability to satisfactorily perform the work of the position, existing work at the higher grade level, and recommendation by the position's supervisor. The National Park Service has determined that the duties of this position are suitable for telework only during an emergency or natural disaster, with supervisory approval.