Job Information
Meridian Behavioral Health Clinical Development and Training Specialist in New Brighton, Minnesota
Description
Job purpose
The Clinical Development and Training Specialist is a seasoned clinician with a passion for building and delivering engaging, effective training content. Reporting to the Manager of Compliance Operations, this position works closely with the clinical staff and leadership to drive education surrounding clinical and compliance regulations, in accordance with 245G guidelines, government statutes and accreditation standards. Additionally, the Clinical Development and Training Specialist will assess company-wide clinical opportunities and develop, present and train staff on corresponding policies, procedures, and skills necessary to provide the highest level of patient care.
Hybrid – up to 50% Travel
Duties and responsibilities
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Collaborate with subject matter experts to analyze learning needs and develop sustainable solutions, programs and tools.
In conjunction with the Training and Development Trainer, as well as associated stakeholders, develop content for engaging training modules. Build materials which focus on strategic aims to promote the clinical effectiveness and growth of programs.
In collaboration with the Training and Development Trainer, design assessments and identify, track, and analyze key metrics to evaluate success of outcomes.
Ensure a consistent and scalable training approach across the system to drive sustainable development and continuous process improvement.
In collaboration with Human Resources and other stakeholders, design comprehensive onboarding and promote learning experiences which align with organizational strategic goals and continuous improvement aims.
Prioritize the design and efficacy of site and system clinical curriculum.
Support training and education of frontline staff through both clinical supervisions, as well as systemic supervision standardization.
Provide qualitative analysis of system work, including listening to clinical calls, reviewing charting, participating in staffing's, and observing live groups. With stakeholders, drive quality improvement efforts and process enhancement to remedy gaps.
Collaborate with leaders to ensure creation and instruction of new training to meet and mitigate gaps in care.
Conduct quality assurance checks to validate compliance with 245G, accreditation standards, company policy, and associated industry regulations, particularly in the areas of orientation, training, and supervision.
Support leaders in quality improvement analysis as well as mitigation strategies and operational solutions.
Performs other duties as assigned.
Qualifications
Education: Bachelor’s degree in business, nursing, or a human service field; master's degree in business, nursing, or a human services field preferred
- Terminal clinical licensure (LADC, RN, LPCC, LMFT, or LICSW) preferred
Experience:
Proven experience in Behavioral or Healthcare Programs and Services
Minimum of two-years’ experience in operational management or supervisory activities
Two or more years post-graduate experience supervising programs or people, including in quality improvement activities preferred
Two or more years post-graduate experience in a clinical role preferred
Required Skills, Knowledge, and Ability
Experience in coaching, leading and influencing staff to strengthen their abilities and skill sets. Experience in coaching, leading and influencing staff to strengthen their abilities and skill sets.
Strong presentation skills, including experience communicating to a wide variety of individuals and diverse
Proven written and verbal communication skills.
Strong attention to details.
Proven success in working across multiple levels of an organization, leading operational.
Knowledge of policies, procedures, and regulatory requirements governing SUD and Mental Health Care.
Knowledge of chemical and mental health concerns and their treatment.
Change agent, fostering a culture of continuous improvement, efficiency, and innovative thinking.
Competencies
Communication Proficiency
Time Management
Presentation Skills
Learning Orientation
Thoroughness
Physical Requirements
Hearing 100% Ability to hear staff, incoming calls, and callers
Vision 100% Ability to see computer screen and written charts to document outcomes and obtain data
Speaking 100% Ability to speak to staff and reviewers
Sitting 60% 6-8 ours per day
Travel 50% Travel required
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
