Job Information
The Flame Catering and Banquet Centre Catering Sales Manager in New Bern, North Carolina
The Catering Sales Manager will be responsible for soliciting new catering accounts, including entertaining and maintaining relationships with existing accounts to meet and/or exceed food and beverage revenue goals. They will coordinate and oversee client functions to ensure the experience has exceeded the clients expectations. The role will monitor all contractual agreements pertaining to meeting space, food and beverage and special concessions. They will be responsible for effectively communicating with all departments to successfully execute the groups needs while maintaining an outstanding client relationship.
Major areas of responsibility/ management include, but are not limited to:
- Handle inquiry calls, proposals, negotiations and contracts according to departmental procedures for leads.
- Schedule site visits and provide assistance to any walk-in clients insuring each guest leaves with a positive impression.
- Experience using social media to attract new clients
- Selling event and private dining space
- Ensure event details are accurate and entered into the sales and catering system
- Generate and close wedding and social event contracts including catering, event space and accommodations.
- Ability to creatively resolve guests concerns or challenges using business acumen skills and discretion.
- Interact with services, banquet and culinary teams to ensure smooth flow to the client.
- Responsible for achieving sales goals, utilize creative methods to close business.
- Provide quarterly production data to Director of Sales and Marketing
- Attend weekly staff meetings and provide update on business.
- To maintain continuity, continue to follow up with clients once turned definite and passed on to service and operations teams.
- Ability to perform other duties as needed
QUALIFICATIONS
- Previous Catering Sales experience strongly preferred
- 1-3 years catering sales experience
- Familiarity with food and beverage basics, menu planning and private/group event coordination
- Ability to effectively communicate with guests, management and co-workers
- Knowledge of current wedding trends
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 40 per week
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
