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PERMOBIL INC Quality Assurance Specialist in NEW BERLIN, Wisconsin

JOB REQUIREMENTS: Quality Assurance Specialist Would you like to work in an international environment where you\'ll make a difference every day? At Permobil, we\'re looking for game-changers to join us as we innovate for individuals and develop the world\'s most advanced assistive solutions. At Permobil, the people who use our products come first. Our purpose is to create advanced assistive solutions that make the lives of adults and children living with disabilities more enriching. Our people are passionate about pushing the boundaries of technology to deliver innovations that improve lives. We are a sustainable and responsible business committed to continuous improvement, and our customers can trust us to provide market-leading solutions driven by insights-based clinical data. The Quality Specialist supports the Quality Management System by ensuring compliance with regulations, recognized standards, and company processes. This position\'s primary focus is post-market surveillance data analysis, including customer feedback, complaints, and adverse events. They also initiate and drive improvements and support other key processes such as corrective and preventive actions, audits, and change management. INVESTIGATES CUSTOMER COMPLAINTS BY: Using various methods of obtaining information on a complaint, including but not limited to reviewing complaints documented by Customer Experience, researching customer history, reviewing manufacturing information, interviewing customers, and reviewing evaluation results on returned product. ENSURES REGULATORY REQUIREMENTS ARE MET BY: Understanding regulatory requirements related to complaints and adverse events in markets where the products are sold, including timeframes for investigations and reporting; drafting and maintaining procedures related to complaint handling, investigations, and reporting; reviewing complaint investigations and presenting recommendations on reporting requirements to the Global Complaint Committee or management; working with R&D to update product risk management files; and writing and submitting reports to regulatory authorities within the required timeframe. IMPROVES Product Performance BY: Analyzing post-market data collected using spreadsheets, graphs, basic statistics, or other analysis techniques; reporting on results in a meaningful way including graphs, images, and summaries as appropriate; communicating results to Quality Assurance/Regulatory Compliance (QA/RC) Department Management,... For full info follow application link. Permobil is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please respect that we do not wish recruitment assistance or advertising, we decline calls from recruitment and advertising providers. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/498E50B26A3644EA

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