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QUALITY CONTROL SPECIALIST 1, OPTION A: DHHS, WELFARE

APPROXIMATE ANNUAL SALARY - $61,721.28 to $91,496.16 PAY GRADE: 34

The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. Generally, salaries start at the lowest level of a step 1 and increase with each year of service to the highest level of a step 10.

For more information on benefit and retirement programs, please see the sections below.

In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.

JOB INFORMATION

Work Type: A Permanent, full time vacancy

Department: Health and Human Services (http://dhhs.nv.gov/)

Division: Welfare and Supportive Services Division

Job Class Code: 12.371 A

RECRUITMENT INFORMATION

Announcement Number: 50130

Open to current classified employees in the specified Division and Department, with at least 6 months of continuous, full-time equivalent service. Promotional preference will be given in the order listed.

Posted 01/27/2025

Close Date: 02/03/2025

Recruiter:

SUSAN ASHLEY

Phone: (775)684-0132

Email: q.ashley@admin.nv.gov

Applications accepted for another 4 Days 1 Hrs 1 Mins

The Position

Quality Control Specialists review sample casework of public assistance, child support enforcement, disability adjudication/fraud, or vocational rehabilitation programs to determine compliance with State and federal laws, regulations, policies and procedures; identify errors and causal factors; investigate and verify case facts and information; and recommend corrective action or compile data for required reports.

Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training.

This position will be located in Carson City or Reno. Quality Control Specialists review sampled casework of public assistance programs for Supplemental Nutrition Assistance Program (SNAP), Medicaid, Child Care, Temporary Assistance for Needy Families (TANF), and New Employees of Nevada (NEON) to determine compliance with State and Federal laws, regulations, policies, and procedures; identify errors and causal factors; investigate and verify case facts and render decisions of their findings. Incumbents in this position function under general supervision of a Quality Control Supervisor as a program policy expert who audits the work completed by the District Offices through case sampling. This position is responsible for examining and evaluating cases, independently verifying case circumstances, identification of errors, writing clear correspondence, and maintaining strict State and Federal timeframes. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE

To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/

To Qualify:

In order to be qualified, you must meet the following requirements:

Education and Experience (Minimum Qualifications)

Graduation from high school or equivalent education and two years of journey level experience eliciting information regarding support enforcement and/or eligibility for public assistance programs including conducting interviews, making determinations based on the application of rules and regulations, verifying and analyzing information, and documenting facts pertinent to the program; OR an equivalent combination of education and experience as described above.

Special Requirements

A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for fingerprinting.

Additional Position Criteria

This recruitment is only open to current classified employees in state service with at least six months of continuous, full-time equivalent service.

The Examination

Application Evaluation Exam

The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process.

INFORMATIONAL LINKS

For more information about state employment, visit the following:

Division of Human Resource Management: http://hr.nv.gov

Public Employees Retirement System: http://www.nvpers.org

Public Employees Benefits Program: https://pebp.nv.gov/

More Benefits Information: http://nvjobs.nv.gov/Applicants/EB

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Email

Direct Inquiries or Correspondence to:

Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204TDD for the Hearing Impaired (800) 326-6868 Division of Human Resource Management Southern Nevada 7251 Amigo St, Suite 120 Las Vegas, NV 89119TDD for the Hearing Impaired (800) 326-6868

The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.

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