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DMV SERVICES TECHNICIAN 3 - TONOPAH-UNDERFILL for DMV SERVICES SUPERVISOR-minimum qualifications waived

APPROXIMATE ANNUAL SALARY - $41,634.72 to $60,635.52 PAY GRADE: 27

For more information on benefit and retirement programs, please see the sections below.

In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.

JOB INFORMATION

Work Type: Permanent, full time vacancies as they may occur in this geographical location.

Department: Motor Vehicles (http://www.dmvnv.com/index.htm)

Division: Field Services

Location: Tonopah

Job Class Code: 11.424

RECRUITMENT INFORMATION

Announcement Number: 47214

Open to current classified employees in the specified Department, with at least 6 months of continuous, full-time equivalent service.

Posted 04/24/2024

Close Date: 05/08/2024

Recruiter:

SARV SNYDER

Phone: (775)684-4777

Email: ssnyder@dmv.nv.gov

Applications accepted for another 4 Days 1 Hrs 45 Mins

The Position

DMV Services Technicians provide customer services associated with driver's license, vehicle, and business occupational licensing programs including licensing drivers; issuing identification cards; registering and titling vehicles; issuing occupational business licenses; and processing reinstatements.

Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training. This announcement will be used to fill a DMV Services Technician 3-underfill for a DMV Services Supervisor in the Tonopah Field Services Division. Incumbents function as first-line supervisors who train, supervise, and evaluate the performance of assigned staff; assign and review work; and initiate disciplinary action. This position is located in the Tonopah Field Services office.

This position provides technical expertise to customers and staff through interpretation and application of complex Federal and State laws, rules and regulations, agency policies and procedures involving licensing and registration. The incumbent functions as a first-line supervisor in training, supervising, and evaluating the performance of assigned staff, assigning and reviewing work, and initiating disciplinary action. Additionally, the DMV Services Supervisor will review and determine validity of documents, assess applicants' ability to receive driving privileges, communicate with the public to explain policies and procedures, and resolve sensitive and complex customer complaints. As a key member of the management team, the Supervisor must demonstrate teamwork, and through collaboration with fellow supervisors exemplify our dedication to staff morale and employee development. Under the authority of NRS 239B.010.1(b), the DMV utilizes NRS 205.4605 - 205.810, NRS 293.504, NRS 293.5045, 6 CFR 37.45, 49 CFR 1572.103, and 49 CFR 384.228 as criteria to obtain a FBI fingerprint clearance check on current and prospective employees. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. The minimum qualifications for this title have been waived per Executive Order 2023-011.

To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-11_0/

To Qualify:

In order to be qualified, you must meet the following requirements:

Education and Experience (Minimum Qualifications)

Graduation from high school or equivalent education and three years of experience which included public and/or customer contact including explaining rules, regulations, policies and procedures, one year of which was equivalent to a DMV Services Technician II processing various types of documents including titling, special plates, insurance verification, registration and driver's license renewal by mail, license review and/or financial responsibility; OR one year of experience as a DMV Services Technician II in Nevada State service.

The Examination

Application Evaluation Exam

The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process.

INFORMATIONAL LINKS

For more information about state employment, visit the following:

Division of Human Resource Management: http://hr.nv.gov

Public Employees Retirement System: http://www.nvpers.org

Public Employees Benefits Program: http://pebp.state.nv.us

More Benefits Information: http://nvjobs.nv.gov/Applicants/EB

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Email

Direct Inquiries or Correspondence to:

Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204TDD for the Hearing Impaired (800) 326-6868 Division of Human Resource Management Southern Nevada 7251 Amigo St, Suite 120 Las Vegas, NV 89119TDD for the Hearing Impaired (800) 326-6868

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