Job Information
THE BOERKE CO INC Fleet Maintenance Coordinator in NEENAH, Wisconsin
JOB REQUIREMENTS: Job TitleFleet Maintenance Coordinator (Forklift) Job Description SummaryThe Fleet Maintenance Coordinator (Forklift) provides assistance to the facility management team to ensure successful service delivery of the client facility needs. Directly supports the facility management team with on-going facility and team related responsibilities. Job Description ESSENTIAL FUNCTIONS AND RESPONSIBILITIES * Provide general overall facility management services, including continuous monitoring of office/facility * Address client inquiries and concerns ensuring timely and quality issue resolution and service delivery * Follow up with clients to ensure customer satisfaction * Respond to all facility inquiries and complaints, assess problems and take the necessary corrective action * Remain knowledgeable regarding all operational aspects of building systems * Coordinate with outside contractors for the service and repairs of equipment * Follow protocol for effective fork lift maintenance and safety procedures * Maintain on-going communication with contractors, client, and team * Assist with site inspection within the assigned building portfolio * Create work orders and assign work orders to the engineering staff, subcontractors, and vendors * Report on open and closed work orders and check the status of open work orders with the assigned party * Request, review, and submit work orders, bids, and proposals from vendors * Verify final invoice pricing and process payments in a timely manner * Assist in the monitoring and assessment of vendor performance * Train vendors on work order and billing procedures * Manage complex work orders such as environmental issues and disaster recovery * Manage service and performance of vendors and landlords for timely completion of jobs * Create and record appropriate written communication between all parties * Schedule and document maintenance and repairs on building equipment * Communicate frequently with client and vendors to resolve issues and provide project status updates * Provide process and procedures training and direction to new associates * Coordinate special events in support of client * Assist with measuring and reporting key performance indicators against service level agreements * Provide facilities helpdesk services on behalf of the client(s) and monitor internal/external workflow for all facilities cases to ensure consistent quality of service and work product KEY COMPETENCIES 1. Communication Proficiency (oral and written) 2. Customer Focus 3. Initiative 4. Sense of Urgency 5. Multi-Tasking 6. Detail... For full info follow application link. Cushman & Wakefield is an Equal Opportunity / Affirmative? Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/A73F78CDC5184BBE