Job Information
House of Blues Server - Brooklyn Bowl Nashville in Nashville, Tennessee
Job Summary:
Brooklyn Bowl Nashville is following in the footsteps of the original Brooklyn location, noted as “one of the most incredible places on Earth,” by Rolling Stone. Brooklyn Bowl Nashville is the ultimate night out, with its groundbreaking integration of premiere music, 19 lanes of bowling, bars featuring locally crafted beers, and food by the acclaimed Blue Ribbon restaurant group. Located in Germantown, adjacent to home of the Triple-A Nashville Sounds baseball team, the venue is Brooklyn Bowl’s third location.
Wearing its homegrown values on its sleeve, Brooklyn Bowl is committed to locally made products, environment sustainability, and boasts an unprecedented combination of top-flight music, bowling, beer, and food.
The Role:
The Server is responsible for all stages of the meal, such as menu clarification, placing orders, and making certain orders are prepared correctly. They present the food and beverage check and take payment and are ultimately responsible for the appearance of their station (meaning proper set up for the meal being served, and cleanliness).
Responsibilities:
Responsible for all stages of food and beverage service in the restaurant, bowling area, bar or other areas throughout the venue
Maintain the cleanliness and appearance of the dining or service area to meet departmental standards
Greet and make all guests feel welcome
Respond to guest inquiries and requests in a timely fashion
Ensure the guest has an enjoyable experience
Possess in-depth knowledge of all menu items and specials, including ingredients, preparation methods, etc.
Ensure appropriate utensils and condiments are present for the meal being served
Check all tables to ascertain guest needs. Remains attentive to the needs and requests of the guest
Ensures that all phases of the meal are carried out appropriately, from the time the guests are seated until their departure
Relate all information to kitchen and management in detail of special requests
Obtain food and drink orders from guests. Makes appropriate suggestions and follows all set service standards and sequence of service
Collect and process payment
Input orders accurately and efficiently into POS system
Communicate any problem or guest concern to management in a timely manner
Knowledge of and compliance with Health Code and Alcohol Regulations
Perform other duties as assigned
Work together as part of a team to provide the best overall guest experience
Maintain proper cash handling procedures
Qualifications:
Required:
Valid ABC Card required
Will be lifting 20-50 pounds repeatedly
Must be able to work a flexible schedule, including weekends and holidays
Ability to work later hours
Strong interpersonal and communication skills
Positive, friendly attitude
Ability to work closely and efficiently with others
Performing reaching and stooping motions repeatedly
Move throughout the bar and venue areas during the entire shift
Work in an environment with loud music, smoke and crowds for extended periods of time
Stand or in a stationary position for entire shift
Tolerance of all cultures, music and art forms
Preferred:
Experience in a live music environment
Experience working in a high-volume restaurant, bar or entertainment venue preferred
Physical Demands/Working Environment:
Working environment is fast-paced, often loud and stressful
Position requires extended periods of prolonged standing and working on your feet
Our Benefits
Competitive compensation
Professional career development
Additional benefits
If the above description sounds like you and fits your background, apply online at http://www.livenation.com/careers/ (search: Brooklyn Bowl Nashville) for the opportunity to join the Brooklyn Bowl Nashville team! Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITY Brooklyn Bowl Nashville strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Brooklyn Bowl Nashville may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
