Job Information
HCA Healthcare Program Manager in Nashville, Tennessee
Description
Introduction
Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Program Manager today with HCA Healthcare.
Benefits
HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
Note: Eligibility for benefits may vary by location.
Come join our team as a Program Manager. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!
Job Summary and Qualifications
What makes ITG unique as a technology company is that our solutions ultimately impact the care of patients. Although our skills are needed in a number of industries, we in ITG apply them specifically to the noble cause of healthcare. We are "Healthcare Inspired." It is this guiding vision that pervades and positively influences every level of our organization. It shapes our mission, defines our values, and brings our leaders and employees together in a shared enthusiasm for their work, setting ITG apart as a uniquely purpose-driven company in the IT industry.
The HCA Healthcare ITG Manager, PMCoE, is a working-manager position, responsible for projects of all sizes with the highest visibility and portfolios of several million dollars. The Manager also has resource management duties for a team of project management professionals responsible for a set of interrelated projects and/or programs. The Manager practices servant leadership, considers the needs of the team over his/her own, has an entrepreneurial mindset, a strong executive presence, and understands the broader organizational context.
The Manager collaborates with others to tailor methodology to suit program needs, ensures accountability in delivery of project/program commitments and helps resolve any risks or issues that impact project/program progress.
OUR PURPOSE
Applied to this position, your skills will help transform healthcare through technology and solutions that dramatically improve patient care and business operations .
At HCA Healthcare ITG, your deliverables will influence patient care. Every process, technology and decision matters.
CORE COMPETENCIES
The following are highlighted entrepreneurial competencies and core expectations for the job/role:
Team leadership
Communication and interpersonal skills
Moral Courage
Stakeholder partnership
Understand strategic imperatives
Cross-functional knowledge
Financial responsibility
Risk management
Process re-engineering
GENERAL RESPONSIBILITIES
Leadership and Relationship Management
Proven ability to develop strong stakeholder partnerships, from line level to executive suite, in order to build trust and drive consensus among parties
Demonstrated collaboration skills to partner with stakeholders to define focused objectives and scope for specific program/project, supports annual portfolio planning with business owners.
Demonstrated ability to effectively navigate through the HCA Healthcare environment, is sensitive to how people and organizations function, and can anticipate where potential issues may arise and plans his/her approach accordingly.
Exhibited elicitation skills to incite cooperation from a wide variety of resources, including upper management, clients, and other departments; the ability to defuse tension among project team, if needed.
Past experience with Identifying and leading simplification initiatives to improve project management capabilities and practices across the organization, providing additional value add to customers and external entities.
Operational and Resource Management
As a working-manager, PMCoE Managers are responsible for all aspects of diverse projects and/or programs of all sizes with the highest visibility, complexity, and importance to the organization. Managers lead a variety of different types of projects including launching new products and services, large-scale application development, systems integration, operational efficiency improvements, process reengineering, and infrastructure upgrades and deployments.
Anticipates complex cross functional issues and facilitates resolution, escalates issues to executives with the proper balance of urgency and calm/composure; Negotiates to consensus the most complex issues with executive level stakeholders.
Conducts comprehensive status reviews of programs and related projects and their interdependencies. Communicates appropriate outcomes with stakeholders and senior leaders to provide timely and accurate information and status updates, along with issue and risk management within individual projects and across a program.
Guides development of program structure that connects projects to broader organization goals and ensures reporting of the overarching program view.
Ensures staffing to oversee projects and programs from initiation, to development of the defined results, and through deployment of the product.
Cultivates a motivating environment that brings out the best in people and improves performance of others.
Collaborates with other PMCoE managers in the recruitment and interview process, ensuring high quality candidates are selected for open positions.
Collaborates with employees to define individual career development plans and encourages employee to track progress against development plan.
Coach and guide, ensuring assignments provide growth opportunities for employees.
Conduct performance evaluations, providing positive feedback and identification of any improvement areas.
Ensures regular communication occurs with employee, maintaining two-way dialogue on work and results; is a clear communicator
What qualifications you will need:
RELEVANT WORK EXPERIENCE
5 or years of Project Management experience - Required
5 or years of Microsoft Office product experience - Required
5 or more years of Healthcare experience- Preferred
5 or years of Information Technology experience - Preferred
MANAGEMENT EXPERIENCE
5 or more years of project management experience, including 4 or more years of managing large (5,000+ hours), complex projects - Preferred.
EDUCATION
Bachelor’s Degree - Preferred
Other as Noted: 10 or more years of relevant experience in lieu of degree.
OTHER/SPECIAL QUALIFICATIONS
PMP (Project Management Professional) Certification – Preferred
Agile and/or Scrum Certification - Preferred.
Proven ability to quickly earn the trust of sponsors and key stakeholders; lead and inspire teams; set direction and approach; resolve conflict; deliver tough messages with grace; execute with limited information and ambiguity.
Proven ability to navigate a highly matrixed organization effectively.
Servant Leadership; a leader who considers the needs of the team over his/her own.
Excellent written and oral communication capability and presentation skills; persuasive, encouraging, motivating, and inspiring; the ability to listen and understand.
Exhibits influencing and negotiating skills.
Displays business and technical acumen.
Experience with stakeholder management.
Focused and versatile team player who is comfortable under pressure.
Proven ability to remove barriers and enable teams to complete objectives.
Demonstrated, applied experience establishing and delivering complex projects.
Excellent problem-solving and critical-thinking skills.
Proven core project management skills including knowledge of project management methodologies and tools.
PHYSICAL DEMANDS/WORKING CONDITIONS
Some travel may be required for the purpose of meeting with clients, stakeholders, or off-site personnel/management.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Program Manager opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
HCA Healthcare
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