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Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

VUMC IT Engineering

Job Summary:

This position will be responsible for the installation, testing, implementation and maintenance of necessary hardware and software implementations, deploying and operating network architecture to support the access needs throughout the enterprise. Additionally, this position will be responsible for configuration and deployment of critical network hardware throughout the organization. Additional responsibilities includes consults with Network Engineering and Operations support personnel, and staff to assess future wireless needs and diagnose problems and vendor support.

(Note: This role will have some on-site duties, so we would prefer a local or regional candidate that can work on-site at times on a hybrid basis)

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KEY RESPONSIBILITIES

• Participates in network design and implementation.

• Performs network health and capacity monitoring.

• Troubleshoots and resolves complex network problems.

• The responsibilities listed are a general overview of the position and additional duties may be assigned.

TECHNICAL CAPABILITIES

• Operations Network Architecture (Novice): Has detailed knowledge of the architecture of the networks which support an entire business area, including business systems, servers, platforms and data bases. Demonstrates knowledge of how the business area's applications and support systems are networked, how various components and parts interact, as well as what protocols and interfaces are used for communications and cooperation between modules and components. Understands how the business area's networks fit into the Company's global architecture.

• Network Analysis (Intermediate): Analyzes and reports on methods of optimization, evaluation of network traffic, statistics and utilization, as well as performance requirements. Demonstrates the ability to improve the efficiency of networks. Takes a structured approach in analysis and troubleshooting of enterprise networks resulting in a reliable and maintainable network and server infrastructure. Provides problem diagnosis and resolution to users on all platforms. Monitors network management hardware for performance issues and any device, process, or communications failures. Performs in-depth troubleshooting, fault isolation, and network analysis for optimum utilization and data integrity. Assists with network design and implementation strategies to support the needs of the company.

• Network Design (Intermediate): Demonstrates significant knowledge of network architecture and design. Capable of successfully delivering major portions of networks without requiring support and instruction for others. Understands availability issues, major standards and protocols in depth. Capable of advising developers on networking implications of various design strategies. Understands all aspects of key inter-networking issues. Works with vendors such as Cisco and Juniper on an ongoing basis to ensure that requirements are engineered and delivered satisfactorily.

About the Department:

VUMC IT

VUMC IT provides hardware, software and service solutions for the entire Medical Center. With over 40,000 workstations in the Medical Center, our teams can assist not only with hardware support, but also software and application support and services to enhance security and protection of your information.

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities:

Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance. Problem Solving/ Complexity of work: Analyzes moderately complex problems using technical experience and judgment. Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area. Team Interaction: Provides informal guidance and support to team members.

Core Capabilities :

Supporting Colleagues:- Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas.- Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.- Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences. Delivering Excellent Services:- Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.- Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.- Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.- Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.- Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.- Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation:- Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.- Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges.- Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

Position Qualifications:

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience

Experience Level:

2 years

Education:

Bachelor's

Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled