Easter Seals Jobs

Description

This position is incentive eligible.

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Corporate Director of Operations, Medical Transport today with HCA Healthcare.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

Come join our team as a Corporate Director of Operations. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

In collaboration with the Corporate AVP of Medical Transportation, the Director of Operations is responsible for effectively leading all aspects of the medical transport operations, including the operationalization of new programs, processes, and functions within the department. The Operations Director will inform and support the Medical Transport strategy across the Enterprise by collaborating with Corporate and Field leaders to drive strategic alignment that results in enhanced outcomes for our patients.

As a member of our team:

• You will serve as primary point of contact with Corporate AVP of Medical Transportation in leading day to day operations; which may include strategic partnerships/affiliations, vendor management and Enterprise contracting.

• Through collaboration with internal and external stakeholders, will design processes, systems, procedures, and operational changes to increase efficiency, effectiveness, and customer/patient satisfaction. Ultimately responsible for identifying best practices and opportunities to scale, creating standard operating procedures and key performance indicators, as well as methods to track such.

• You will be responsible for the supporting team development, including working with Corporate Education and Infrastructure colleagues to develop training. This development should include building and maintaining a culture of accountability for providing excellent service to all customers, including patients, employees and leadership.

• You will analyze all aspects of department processes for potential improvement opportunities. Relays these to Corporate AVP of Medical Transportation, as well as Field Leadership.

• You will identify and develop recommendations for capacity management and patient throughput as pertains to the intake of transfers or other patient movement into our hospitals. Works with internal and external stakeholders to identify any issues or barriers to optimal patient care and growth, and makes recommendations and creates standards to drive desired change.

• You will coordinate with Corporate AVP of Medical Transport, Clinical Leadership, and Medical Director(s) in establishing realistic but challenging expectations, measurable objectives and goals by designing and managing the structure and processes necessary for efficient operations, achievement of clinical performance and projected growth.

• You will support the development and implementation of expense management processes and strategies, in alignment with objectives and budgets set by CFOs and Department / Enterprise leadership.

• You will collaborate with division emergency preparedness and supports the PLC and Medical Transport team objectives, including routine in person support in the Enterprise EOC. Drives adherence to all applicable regulatory bodies and organizational legal and compliance requirements. To include program specific accreditation standards or requirements, and to include respective state EMS agencies, DEA, and all HCA Healthcare, Inc legal and compliance standards.

• You will develop and recommend technological enhancements and/or replacements to support medical transportation operations.

• You will provide recommendations on human resource policies and works to develop leadership pipeline.

• You will assist with the development of local strategic plans and new programs/services.

Required Skills:

• Demonstrates comprehensive knowledge of or ability to learn pre-hospital transport medicine and regulatory requirements.

• Must have a proven track record of success in creating and executing operational and/or clinical growth strategies.

• Participative management style and an ability to work in a highly matrixed environment.

• Excellent interpersonal skills with an ability to work effectively with diverse groups of people.

• Demonstrated leadership competency in customer needs and expectations, human resource management, financial outcomes, strategic vision and execution, marketing initiatives, and continuous improvement skills.

• Ability to work well under pressure on concurrent, multidisciplinary projects with a solid level of strategic acumen, with strong analytical skills and ability to solve problems in a timely basis.

• Demonstrated competency in business finance, which may include budgeting and projections.

• Ability to establish credibility and be decisive, proven ability to manage, train and develop a team.

Required Education / Experience / Certifications:

• Graduate of an accredited undergraduate program required; Bachelor’s degree required.

• Minimum 7 years of progressive management experience in healthcare operations or medical transportation leadership.

• Must have held leadership positions (reflecting increasing levels of responsibility) in roles where building and leveraging key relationships was a responsibility as well as driving a strategic initiative.

• Healthcare experience, preferably with focus in Medical Transport and Operations.

• Must have strong Process Change experience.

• Must have experience or ability to lead Leaders.

• EMT-P or RN Licensure preferred; Must maintain licensure(s) throughout employment.

HCA Healthcare (Corporate) (https://careers.hcahealthcare.com/pages/corporate) , based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities , every person has a solid foundation for success. Nashville is also home to our Executive Development Program , where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Corporate Director of Operations opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.