Easter Seals Jobs

Description

This position is incentive eligible.

Introduction

Do you want to join an organization that invests in you as a(an) Director Implementation Delivery WFH? At CereCore, part of HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Director Implementation Delivery WFH like you to be a part of our team.

Job Summary and Qualifications

What makes CereCore unique as a technology company is that our solutions indirectly impact the care of patients. Although our skills are in demand in a number of industries, we apply them specifically to the noble cause of healthcare. As a member of CereCore, the Director of Implementation Delivery for HCA Professional Services is responsible for using a variety of methods to provide implementation delivery for all CereCore MEDITECH projects and services to HCA corporate and field operation clients. This position is a client-facing role responsible for business development across HCA entities. This role requires executive presence and communication skills to effectively interface and communicate with HCA leadership for new work requests and is responsible both for delivering existing projects and growing additional revenues within HCA, Parallon, and affiliated entities. This position also serves as the management of 40+ employees currently delivering project work at HCA and external clients.

Additional key responsibilities include developing and maintaining positive relationships with key HCA stakeholders including ITG and field-based senior leaders, and CereCore client leadership. This role will be responsible for managers and employees dedicated to implementation delivery for HCA, partnering with program delivery to maintain and develop new approaches to MEDITECH implementations, manage project portfolio partnerships, and participate in business development opportunities critical to driving profitability and growing the business.

Key skill set for this role include, strong communication skills, the ability to multitask, negotiate, and maintain solid relationships within HCA and external clients. Proven team leadership skills and the ability to cultivate a healthy work environment, set direction and motivate a high-performance team will be crucial to success.

Implementation Delivery

• Collaborate with HCA leaders and CereCore program delivery leaders on delivery portfolio and milestones; provide leadership for multiple projects occurring simultaneously.

• Provide partnership and oversight for MEDITECH implementations that serve corporate and field operations led projects.

• Serve as the primary escalation point for staff, leadership, and clients, resolving conflicts involving scheduling, resources and/or technical issues.

• Partner with program delivery leaders to structure strategic resource utilization for advanced/complex, large, medium and small projects.

• Provide guidance and feedback to program delivery, managers, and staff to prioritize tasks to meet deadlines.

• Understand HCA client roadmaps; partner with program delivery to schedule projects and facilitate success.

• Work with HCA leaders to support new efforts and direct solution development interaction.

• Develop and maintain strong relationship with HCA Professional Service and MEDITECH Professional Service leadership to support strategic planning and practice alignment.

• Partner with program delivery to develop scope, analyze level of effort, project requirements, review work orders and route for approvals.

• Continue enhancement of HCA MEDITECH implementation methodologies.

• Act as a solution leader to identify cost reduction opportunities.

• Collaborate with ITG and associated ITG portfolio organizations (PSG, CSG, Parallon) on MEDITECH related initiatives, knowledge share and alignment.

Operational/Administrative & Staff Development

• Provide leadership and continuous improvement of people and practice management.

• Conducts career planning, training, mentoring, and staff development.

• Staff quarterly and annual performance reviews.

• Lead and develop staff, oversee hiring and training for new employees.

• Personal leadership development and succession planning.

• Management meetings and 1:1 engagement.

• Skip levels with employees.

• Provide practice communication.

• Protect and grow practice by managing staff; provide guidance and assimilate feedback from clients to actively drive process improvement and culture change.

• Partner with Program Delivery to manage project targets; manage P&L targets and tracking monthly financial projections.

• Provide executive level program delivery presentations/metrics to client and CereCore leadership.

• Work with leadership to review and improve processes and tools, and recommend emerging technology solutions.

• Develop, implement, and assess processes as necessary to support staff, practice, and clients.

• Develop onboarding, internal/external training, knowledge share content for peer-to-peer mentoring/knowledge sharing.

• Collaborate with leadership and marketing to review areas of focus to grow the business.

• Assess situations, formalize options and provide recommendations.

• Prioritize own tasks and assist peers with task identification and documentation.

• Participate in and implement CereCore business strategies and goals.

• Maintain a commitment to personal, professional, and team leadership development.

Knowledge and Skills

• Proven leadership managing staff in building highly efficient teams maximizing utilization.

• Proven ability in developing, implementing and managing efficient processes.

• Proven leadership in MEDITECH implementations with a proven track record of execution and results.

• Proven leadership in Client Relations; ability to build and maintain relationships.

• Strong experience in implementations and healthcare/IT.

• Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement.”

Management Experience

• 5+ years of experience in a leadership role

• 5+ years of experience in Clinical Application related positions

• 5+ years of experience in developing revenue-generating service offerings

• 5+ years of experience in servicing external revenue-generating clients

• 5+ years of experience in Healthcare related services Preferred

What qualifications you will need:

• Bachelor's Degree

• Master's Degree preferred

• Able to travel up to 25%

Knowledge, Skills, Abilities, Behavior

Honor our Mission and Values : Ability to build trust and act with authenticity to cultivate a culture of integrity, inclusion, and mutual respect.

Communicate with Impact : Ability to deliver information in a clear, concise, and compelling manner to effectively engage others and achieve desired results.

Achieve Success through Change : Ability to identify opportunities for improvement and innovation, remove barriers and resistance, and enable desired behaviors.

Lead and Develop Others: Ability to lead others to accomplish organizational goals and objectives; provide meaningful coaching and mentoring to increase the capabilities of individuals and teams and drive employee engagement.

Effective Decision Making : Ability to make timely, informed decisions that are in the best interest of our patients, employees, providers, community and HCA.

Attain and Leverage Strategic Relationships : Ability to develop and strengthen collaborative relationships with both internal and external stakeholders to advance the care of our patients and the growth of HCA.

Drive Execution and Financial Results : Ability to commit to the success and financial wellbeing of HCA by challenging others to excel and hold themselves and others accountable for achieving results.

Service and Quality Excellence : Ability to demonstrate an uncompromising commitment to delivering exceptional care to create an unmatched value proposition for our patients.

Becoming a Business Advisor: Adding customer equity by creating valued business partnerships with customers; proactively identifying business opportunities for the customer; conveying a firm understanding of the customer’s business and political drivers.

Building a Successful Team: Using appropriate methods and a flexible interpersonal style to help build a cohesive team; facilitating the completion of team goals.

Coaching and Developing Others: Providing feedback and development guidance to help others excel in their current or future job responsibilities.

Driving Execution: Translating strategic priorities into operational reality; aligning communication, accountabilities, resource capabilities, internal processes, and ongoing measurement systems to ensure that strategic priorities yield measurable and sustainable results.

Facilitating Change: Encouraging others to seek opportunities for different and innovative approaches to addressing problems and opportunities; facilitating the implementation and acceptance of change within the workplace.

Leadership Disposition: Demonstrating the traits, inclinations, and dispositions that characterize successful leaders; exhibiting behavior styles that meet the demands of the leader role.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Director Implementation Delivery WFH opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.