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Leviton Customer Experience Center Concierge (Events & Hospitality) in Nashville, Tennessee

About Leviton At Leviton, we build what's next to light, power, and connect everyday spaces, from electrical to lighting, to data networks, and energy management. With over 115 years of history, Leviton develops thoughtful solutions that help make its customers' lives easier, safer, more efficient, and more productive. We recognize that our people are our greatest asset. We ASK questions, EMBRACE challenges, SEEK new perspectives, and ANTICIPATE what comes next. It's about each person bringing skills and passion to a challenging and constantly changing world. About the role This position will be responsible for managing the day-to-day operations of the Leviton LIVE Applications Showroom. Responsibilities will include planning meetings, coordinating special events and conducting tours as the “Spokesperson” for Leviton products at the LIVE Showroom. Responsibilities Manage the day-to-day operations of the LIVE Applications Showroom Manage scheduling of meetings and events being held at the facility Maintain the electronic facility calendar Facilitate tours of the facility to customers and vendors, explaining how all displayed Leviton products work and integrate with each other for a complete solution Keep track and enter data into Salesforce.com for all individuals/customers attending an event at LIVE Responsible for all amenities and accommodations at events; Coordinate catering and server staff required for meetings and events being held at the facility Provide guest services, including greeting and announcing all guests and coordinating security access. Coordinate ground travel for guests between the facility and the airport and/or area hotels Assist with hotel bookings for guests Coordinate off-site and on-site events such as luncheons, dinners (private dinning), group events, etc. Manage inventory for food, beverages and amenities in showroom; keep refreshments fully stocked Manage all maintenance scheduling and upkeep for facility and equipment, including cleaning services, recycling services, window washing and extermination. Identify local prospective sources for services Maintain the receptionist desk Keep clean environment (take out garbage and clean up meeting areas before and after) Conduct annual physical inventory for Finance Work a flexible schedule as needed for special events and coverage (must be present ½ hour prior to event and ½ hour after event) Uphold a professional appearance and demeanor at all times Back-up for other LIVE showroom Administrators Qualifications Must possess business acumen and have a professional presence. Excellent oral and written communication skills Extremely organized and detail oriented Mechanically inclined and technologically savvy Excellent presentations skills; must be comfortable speaking and presenting to an audience Ability to work independently and multi-task Ability to direct and review vendors Ability to effectively budget events Ability to interact with all levels of management, and correspond professionally via email and phone Working knowledge of Microsoft applications. Knowledge of Salesforce.com a plus Education & Experience Associate's degree required; Bachelor's preferred Working knowledge of electrical components; lighting, automation, control, a/v, telecommunications and/or data communications preferred 2 to 4 years’ experience in hospitality management or event planning Experience working with local Nashville area businesses Electrical and/or construction industry experience preferred Travel Up to 5% Some travel may be required to attend Leviton product trainings and to substitute for other Administrators at various Leviton LIVE facilities What We Offer Comprehensive benefits include: Medical, dental, and vision insurance programs 401K plans with employer-matching contributions Tuition reimbursement PTO Paid holidays Volunteer time off For more information about benefits, please go to: https://careers.leviton.com/benefits Leviton is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The future looks brighter than ever. Join our team now! #LN-DNI #LI-Onsite, #LI-SK1

Must possess business acumen and have a professional presence. Excellent oral and written communication skills Extremely organized and detail oriented Mechanically inclined and technologically savvy Excellent presentations skills; must be comfortable speaking and presenting to an audience Ability to work independently and multi-task Ability to direct and review vendors Ability to effectively budget events Ability to interact with all levels of management, and correspond professionally via email and phone Working knowledge of Microsoft applications. Knowledge of Salesforce.com a plus

Manage the day-to-day operations of the LIVE Applications Showroom Manage scheduling of meetings and events being held at the facility Maintain the electronic facility calendar Facilitate tours of the facility to customers and vendors, explaining how all displayed Leviton products work and integrate with each other for a complete solution Keep track and enter data into Salesforce.com for all individuals/customers attending an event at LIVE Responsible for all amenities and accommodations at events; Coordinate catering and server staff required for meetings and events being held at the facility Provide guest services, including greeting and announcing all guests and coordinating security access. Coordinate ground travel for guests between the facility and the airport and/or area hotels Assist with hotel bookings for guests Coordinate off-site and on-site events such as luncheons, dinners (private dinning), group events, etc. Manage inventory for food, beverages and amenities in showroom; keep refreshments fully stocked Manage all maintenance scheduling and upkeep for facility and equipment, including cleaning services, recycling services, window washing and extermination. Identify local prospective sources for services Maintain the receptionist desk Keep clean environment (take out garbage and clean up meeting areas before and after) Conduct annual physical inventory for Finance Work a flexible schedule as needed for special events and coverage (must be present ½ hour prior to event and ½ hour after event) Uphold a professional appearance and demeanor at all times Back-up for other LIVE showroom Administrators

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