Easter Seals Jobs

Please visit our website at Careers | FANUC America (https://www.fanucamerica.com/about-us/careers) to check our current job openings by location. This is a general application for locations that are not currently posted and who are interested a CNC/Mechatronic Field Engineer position within FANUC America Corporation across the United States.

FANUC America Corporation provides the most complete range of industry-leading CNC systems, robotics, motion control systems, and ROBODRILL machining centers. Our innovative technologies and proven expertise help manufacturers in the Americas to be more efficient, reliable, and profitable.

The Field Service Engineer will provide support to customers within their respective regions providing on-site repair, troubleshooting and /or maintenance services for CNC’s and related system peripheral equipment.

As an incoming Associate Engineer, you will learn our products, services, and what makes our customer service #1. Comprehensive on-the-job training and support, as well as 3 weeks of classroom training in our Hoffman Estates, IL office is provided.

Primary responsibilities will include:

• Providing hands-on technical assistance and customer support

• Daily reporting to the Service Center Manager to update status and availability

• 80%-90% travel within a respective region on a scheduled or moment's notice, overnight travel will vary depending on location

• Provide maintenance and troubleshooting for CNCs, servo, spindle drive and motor products. Investigate customer complaints and perform analysis to determine the cause(s).

• Operate with consistent support of Supervisor/Manager

• Actively participate in on-the-job training and classroom instruction

• Understand and promote company goal of exceeding customer expectations while learning how to deal with customers

• Report quality problems to the appropriate manager/supervisor as they are encountered

• Control inventory as assigned

• Learn service operations, procedures and policies, including timely and accurate submission of required paperwork

• Maintain all company-provided equipment and tools

  Ideal candidate will have the following experience and education:

• High School Diploma or GED Required

• Associates Technology or Mechatronics degree, or equivalent experience in a related field; bachelor's degree preferred

• Minimum of 2 years in a technical customer focused/field service position preferred

• Must have or be able to obtain a valid driver’s license

• Must be able to drive throughout the organizations service area for business as required

• Electrical/Mechanical troubleshooting and repair experience

• Excellent communication, interpersonal, and organizational skills

• Excellent computer skills

• Travel by auto and/or air for at least 5 hours at a time; air travel required as needed

• Ability to lift up to 75 pounds

• Ability to do repair work in various industrial environments

• Familiarity with CNC or PLC preferred

  We offer market competitive pay and benefits programs, as well as opportunities for advancement, knowledge and skill development, and recognition of individual achievements. In addition, we offer the following benefits to our employees:

• Medical, Dental & Vision Insurance

• 401(k) Retirement Program

• Life Insurance

• Short-Term & Long-Term Disability Plans

• Tuition Reimbursement

• Wellness Program

• Flexible Spending Accounts

• Employee Assistance Program

• Flexible Benefit Dollars

• Generous Holiday & Vacation Program

  The salary range for this position is 50,000 - 70,000, salary will be reviewed and adjusted according to experience, skills, education and geographic location.

  Sponsorship is not provided for this position.

  Equal Opportunity Employer, including disabled and veterans.