Easter Seals Jobs

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

The major role of the BRM is to Provide leadership, liaison, and continuity and be the bridge between IT and Business Units.

This role will require working closely with the MEIC team as well as the global and IT organizations. This role will require a strong communicator who has a solid understanding and experience in R&D, Change-management, and Building /Supporting IT Infrastructure projects for all BU’s.

Position Description:

• IT Business Relationship Manager (IT BRM) will provide leadership, liaison, and continuity and be the bridge between IT and Business Units (BUs).

• IT BRM will be the First Line Manager and manage team of Regional Business Interfaces with assigned portfolios, accounts, and BUs. IT BRM will be based in Hyderabad and reporting to IT Leader– India. He/She will also provide IT Operations Management support and perform other management duties as assigned.

• IT BRM will be highly experienced and skilled, technically sound with more than 8 years of IT industry experience with at least three years in leading professional teams

• IT BRM, will work closely with stake holders to identify, recommend, develop, implement, and support cost-effective technology solutions for the BUs

• IT BRM will have both; an external focus to timely and successfully deliver IT solutions to and an internal focus to coordinate with IT to ensure that products, services and technologies properly integrate together.

• IT BRM must possess a strong understanding and experience in deploying diverse IT technologies

• IT BRM should have demonstrated performance of quick learning and understanding defined processes of IT and BUs and enhanced partnering with BUs

• IT BRM will also oversee the Product Lifecycle Management (PLM)

• IT BRM to Ensure the quality policy/system is planned, understood, implemented and maintained by ensuring compliance within the department

• IT BRM to Organize the coordination of activities with outside suppliers and consultants to ensure timely delivery of commitments.

• IT BRM to work with Global Information Services to identify new tools to improve current state.

Responsibilities , includes, but not limited to the following:

• Provide leadership, liaison, and continuity and be the bridge between IT and Business Units (BUs).

• Understand the business, manage complexities, negotiate, communicate, prioritize and meet the IT needs of MEIC

• Ensure that BU projects align with the IT strategy and technology that best provides maximum return on investment

• Assesses and communicates risks, issues and opportunities for BUs associated with IT investments

• Be the single PoC for BUs, manage project intake process, evaluate and analyze project objectives, work for solution design, negotiate and resolve issues, Monitor-health and communicate appropriately

• Manage relationships with BUs and all other stakeholders for successful start-to-finish delivery of the projects to BU satisfaction.

• Ensure continuous delivery of IT Services to BUs through oversight of service level agreements

• Understands business strategy and communicates to rest of IT to ensure alignment to business goals

• Keep current with trends and issues in IT Industry, current technologies and prices

• Creates culture of continuous improvement by identifying opportunities for operational efficiency and deploying enterprise best practices and employee engagement to improve cost, quality, delivery, employee and customer satisfaction

• Determines critical skills within the organization/functional area and provides inputs for development plans and forecasts for staffing

Skills Required:

• IT BRM must have

• Strong interpersonal skills, business acumen, ability to negotiate

• Good Stake holder management

• Networking

• Organization understanding and demonstrated performance to stretch beyond convenient hours to negotiate business delivery

• Solid analysis and IT design background in MNCs

• Strong listening, persuading, influencing and shaping skills to communicate win-win scenarios, eliminate disconnects and work to resolve problems and offer meaningful alternatives.

• Strategic Partnering and service shaping skills with demonstrated use of appropriate metrics to drive delivery and value

• Skills for managing business relationship and influencing business practices

• Strong communication skills. Excellent English oral and written communication skills

• Customer service approach: Customer focused with strong customer service skills and the ability to apply sensitivity and discretion when required

• Demonstrated Project Management approach

• Strong sensitivity for cultural differences and significant global acumen.

• Process orientation

• Availability in case of urgent requirement after working hours

• Dynamic, proactive and positive attitude, flexibility even in a stressful situation

• High level of energy, enthusiasm and passion

Must Have: Minimum Requirements

• Bachelor’s or Master's degree Engineeering.

• More than 12 years of IT relevant industry experience in Service Delivery and Relationship Management with at least 5 years in leading professional teams in MNCs in the stated domain of service delivery with demonstrated maturity and knowledge.

Nice to Have

• Professional/technical certifications in Project Management is highly desirable.

• Management Degree is preferable

Additional Information

Travel: Yes, < 25 % of the Time

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com)

Welcome to our new Careers Site!

If you applied before July 22nd, please check your email for a notification from us providing you with instructions and a link to set up your new account and retain access to your current activity. If you do not see an email from us, please feel free to proceed with creating a new account.

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

We change lives . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

We build extraordinary solutions as one team . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

This life-changing career is yours to engineer . By bringing your ambitious ideas, unique perspective and contributions, you will…

• Build a better future, amplifying your impact on the causes that matter to you and the world

• Grow a career reflective of your passion and abilities

• Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning

These commitments set our team apart from the rest:

Experiences that put people first . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

Life-transforming technologies . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

Better outcomes for our world . Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

Insight-driven care . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .

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