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Medtronic IT Business Analyst - SAP in Nanakramguda, India

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

To strengthen our Service & Repair IT team, we are looking for an IT Business Analyst who will be working with other IT business analysts and our business counterparts on further developing and enhancing our IT solution to support our global Service & Repair strategy.

As an IT business analyst, you will play an important role to further develop and roll-out the IT solution, mService, used to support repair and logistical processes for medical equipment used in hospitals. You will be responsible for assessing, designing, and developing enhancements in conjunction with business stakeholders.

Responsibilities may include the following and other duties may be assigned.

  • Lead business requirement discussions. Gather, evaluate, and document business needs and requirements and translate these into functional specifications and business process maps for medium complex changes.

  • Participate in project and design reviews to evaluate and ensure that the design being applied meets policies, principles, and standards of Medtronic Global IT.

  • Responsible to drive changes and enhancements through the change management process, including change coordination, communication with stakeholders, performing functional unit tests, coordinating user acceptance tests, cutover tasks and hypercare support.

  • Coordinate development and support activities with external partners.

  • Build up and maintain our knowledge repository.

  • Provide 3rd level support activities for SAP related issues, which consists of analyzing and helping to resolve software related issues escalated by the support team and recommend solutions.

  • Support SAP application which is highly integrated, candidates need to learn dependencies with other systems like SNOW and SMAX.

  • Work with stakeholders in different time zones.

  • Need to comply with global IT validation procedures which can be complex and time consuming.

  • Work in a highly dynamic and challenging environment

  • The work contributes directly to the well-being of patients

  • Ability to participate in both internal and external training programmes with the purpose to enhancement technical and soft skills..

Required Knowledge and Experience:

  • 3+ years of IT experience with Bachelor's Degree in Engineering, MCA, or MSc.

  • Strong sense of ownership and accountability, self-motivation, enthusiasm, positive attitude and perform as a team player.

  • Working in a methodical and detailed manner.

  • Excellent communicative skills, especially in English.

  • Ability to explain technical concepts in clear verbiage to non-technical stakeholders.

  • Strong background in SAP Customer Service and Sales & Distribution modules

  • Experience with gathering, documenting and challenging business requirements.

  • Self-starter/learner, needs to be curious.

  • Should be resilient and perseverant.

  • Needs to able to handle direct feedback.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com)

Welcome to our new Careers Site!

If you applied before July 22nd, please check your email for a notification from us providing you with instructions and a link to set up your new account and retain access to your current activity. If you do not see an email from us, please feel free to proceed with creating a new account.

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

We change lives . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

We build extraordinary solutions as one team . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

This life-changing career is yours to engineer . By bringing your ambitious ideas, unique perspective and contributions, you will…

  • Build a better future, amplifying your impact on the causes that matter to you and the world

  • Grow a career reflective of your passion and abilities

  • Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning

These commitments set our team apart from the rest:

Experiences that put people first . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

Life-transforming technologies . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

Better outcomes for our world . Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

Insight-driven care . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .

For updates on job applications, please go to the candidate login page and sign in to check your application status.

If you need assistance completing your application please email AskHR@medtronic.com

To request removal of your personal information from our systems please email RS.HRCompliance@medtronic.com

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