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The Service Center Receptionist (remote) in Nampa, Idaho

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2230845

HELLO! Have you ever had your heater stop working and couldnt get an HVAC company to answer their phone? Has your toilet

overflowed and you couldnt find a plumber available in the next few weeks? Did you wish you had someone around to help and

let you know everything was going to be ok? THATS US! The Service Center started as just an idea five years ago, and

we\'ve watched it grow organically and rapidly since then! It\'s an indescribable feeling watching our clients\' small businesses grow

and knowing we\'re a HUGE part of it. Having a supportive and fun team environment is very important to us, especially since we\'re all remote. Our vision is to create a win-win-win

environment, where our business grows with our clients\' businesses, and our agents grow right alongside them. This position is 100% remote, including all training. If you\'re the right

fit, we\'ll invite you to shadow one of our agents for a half hour to get a \'day-in-the-life\' view of what we do to make sure it\'s for

you! Click here to view the job requirements, then fill out the application below to get started. Note - if any remote opportunities ask you to pay to get the job, it\'s a scam! We will never ask anyone to pay a fee to have a position with us.

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Virtual O?ce Assistant Have you ever had your heater stop working and couldnt get an HVAC company to answer their phone? Has your toilet overflowed and you couldnt find a plumber available in the next few weeks? Did you wish you had someone around to help and let you know everything was going to be ok? THATS US! The Service Center started as just an idea five years ago, and we\'ve watched it grow organically and rapidly since then! It\'s an indescribable feeling watching our clients\' small businesses grow and knowing we\'re a HUGE part of it. Having a supportive and fun team environment is very important to us, especially since we\'re all remote. Our vision is to create a win-win-win environment, where our business grows with our clients\' businesses, and our agents grow right alongside them. This position is 100% remote, including all training. If you\'re the right fit, we\'ll invite you to shadow one of our agents for a half hour to get a \'day-in-the-life\' view of what we do to make sure it\'s for you! To sum it up, our jobs are to be the front desk ambassadors for our clients. We answer their phones, use scripts to provide answers to callers and book appointments for people looking for services. We are the superheroes of the home and personal services industries! Well leave you with a quote from one of our employees:

TSC is special because unlike some jobs when they say family environment TSC really means that. I\'ve never laughed harder than I have with my co-workers here. The supers also have an amazing support system. If something goes wrong I know my supers and co-workers have my back. TSC is a very special company, we are a team. Minimum Qualifications:

High School Diploma or GED Reside in the United States (unfortunately, at this time, we are unable to hire in California or Oregon) Do not have a second job Type at least 40 words per minute at 100% accuracy (test yourself here!) Minimum of 25 hours per week (please do not apply if you want to work less than 25 hours per week. Due to the variable nature of our client\'s businesses, it would only set you up for failure to be so far out of the loop) Comfortable navigating browser-based computer applications, often multiple at a time while you\'re on the phone and scheduling jobs for our clients (think carpet cleaners, handymen, and HVAC companies) Friendly nd personable in your human interactions, whether it\'s a stranger or a longtime friend. We strive to think of ourselves as sitting right in our client\'s office, representing them as professionally and friendly as possible. If this is you, we can train you on the computer stuff; your personality and engagement are far more important to us Reliable, on time, and appreciate how great it feels to watch your clients\' businesses grow Track record of positively contributing to a non-chaotic work environment. A personal computer that meets the following minimum requirements:

Windows 10 or 11 (Old Windows OSs, Macs, and Chromebooks are not compatible with our phone software) 16GB RAM Intel Core i5-4440, CPU 2.10 GHz 2 monitors (we can provide additional monitors upon graduating training) Hardwired internet connection of at least 40 MBPS with unlimited data and no throttling (no mobile hotspots or satellite internet)) You will be provided a headset upon hire

Job Duties:

Answer phones for (legitimate) small businesses, on average about 5-10 calls per hour Respond to leads to schedule appointments, quotes, and estimates (no cold calling or collections) Use different types of calendaring and customer-relationship management (CRM) software, such as Housecall Pro, Acuity Scheduling, Markate and

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