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R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. 

As our Technical Learning Trainer, you will be responsible for conducting training for new and existing associates for one business unit/facility. The trainer will also be responsible to assign learning and maintain documentation for the service line(s) they support.

In this role, the successful candidate must have demonstrated a strong training background along with excellent presentation, written, and verbal communication skills. This role may include 5-10% travel between locations.

Responsibilities:

• Trainers are responsible for developing and building standard operating processes and training material for one business division (Registration, HIM, FCC, etc.) and/or client (Quorum, Intermountain, AMITA, etc.).

• Responsible for Instructor-Led or Virtual Instructor Led new hire training courses, new processes, and procedure courses for existing associates as well as one-on-one training, when needed.

• Effectively navigate and troubleshoot IT technical issues and connectivity for virtual sessions.

• Perform physical preparation of training facilities including production and maintenance of course materials and evaluations.

• Understand workflow, policies and procedures related to end user roles and work with Subject Matter Experts to ensure the most current information is being conveyed.

• Provide coaching and feedback during and after training programs as well as throughout the initial 120-day 90-day review period.

• Participate in technology testing for host systems, R1 tools and other programs.

• Creating and implementing new process training, workflow development and training, communicating new information and workflow changes.

• Evaluate training programs and incorporate feedback to improve future programs.

• Complete assigned work plan tasks within the scheduled timeframe.

• Maintain knowledge of all hospital systems and R1 applications as they pertain to new hire support.

Desired Qualifications:

• Demonstrated excellent written and verbal communication skills.

• One-year work experience using Microsoft Office Suite.

• Associates degree or equivalent experience.

• At least 2 years of demonstrated success in training development and delivery.

• Experience and/or knowledge of hospital host systems (e.g., Cerner, Epic, MediTech, etc.).

For this US-based position, the base pay range is $44,792.00 - $55,990.00 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. (http://go.r1rcm.com/benefits)

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf)

To learn more, visit: R1RCM.com

Visit us on Facebook (https://www.facebook.com/R1RCM)

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.

Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally and is traded on the Nasdaq stock exchange under the symbol “RCM.”