Job Information
Intermountain Health EAP Account Management and Client Services Coordinator in Murray, Utah
Job Description:
The EAP Account Management and Client Services Coordinator will support the Business Development and Client Services Manager in all account management and client services related functions as requested.
Position Details:
This is a hybrid position that is primarily based at the Employee Services Center in Murray, Utah.
This role supports Intermountain’s new business commitments to clients; effectively communicates with all EAP staff in support of client and program needs and expectations; supports creation, revision and execution of annual account management plan (i.e. onboarding, problem solving, responding to complaints, utilization reporting, relationship building, RFPs, and all billing related activities).
Duties include supporting current client companies in all account management functions – i.e. contract renewal, client onboarding, onsite and virtual promotion of program, client billing and relationship management with key stakeholders. Incumbent also provides general ad hoc support to Manager as directed; willingness to assist in any necessary duties to help meet department objectives. In addition, the position is responsible for maintaining internal business development related reports and supporting the creation and maintenance of all marketing and promotional related materials and platforms.
Minimum Qualifications
Experience in marketing, promotion, account management, or related field
Project/process management experience.
Proficiency in Microsoft Office. Strong computer skills and written and verbal communication skills.
Willingness to travel in support of accounts; have own car and car insurance
Preferred Qualifications
Bachelor’s degree
EAP experience
Experience within a healthcare setting
Experience with website design and maintenance
Experience using CRM and generating reports
Physical Requirements:
Location:
Employee Service Center
Work City:
Murray
Work State:
Utah
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$24.29 - $38.26
We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/) , and for our Colorado, Montana, and Kansas based caregivers (http://www.sclhealthbenefits.org) ; and our commitment to diversity, equity, and inclusion (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/) .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
All positions subject to close without notice.
Intermountain Health
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