Job Information
Amazon Customer Solutions Manager in Munich, Germany
Description
Are you passionate about collaborating with technology and business leaders to deliver cloud-based solutions?
Amazon Web Services (AWS) is seeking recent graduates, early career professionals, and advanced career professionals with limited technical experience interested in jump-starting a career as a Customer Solutions Manager and participating in the AWS Tech U program to advance their technical and professional skills.
As an Amazon Web Services (AWS) Customer Solutions Manager (CSM) graduate you will work with a team of CSMs responsible for helping guide AWS customers along their multi-year journey to the cloud. You will guide the customer through the operational, educational and governance aspects of a successful AWS cloud journey. In this highly visible, role you will incorporate program management, customer cloud journey acceleration, and customer value realization to ensure AWS teams work together effectively and efficiently to deliver outcomes for the customer.
If this sounds exciting to you - come build the future with us!
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Remote Work
Realizing the full potential of the cloud won’t happen when there are limitations on where we innovate. That’s why we’re leading the evolution of flexible work environments here at AWS. In this virtual role, you’ll be able to massively impact how we build solutions for our customers no matter where you work.
Hybrid Work
We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our Munich Amazon offices.
Early Career Talent
When you join Amazon Web Services as a student or recent graduate, you’ll have the chance for your voice to be heard and amplified. That’s because our teams are looking to learn as much from you as you’ll learn from them. Whether you’re graduating with a high school or equivalent diploma, associate degree, bachelor’s degree, MBA, or PhD, we offer a range of early career opportunities across the globe.
Sales, Marketing and Global Services (SMGS)
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Basic Qualifications
• A degree in Computer Science / Engineering / Mathematics / Technology / Related science/technical field OR equivalent training, certifications, and/or experience (0-2 years).
• Experience in one or more technology domains, including but not limited to: Networking fundamentals, Databases (Relational and/or NoSQL), Operating Systems (Unix, Linux, and/or Windows)"
Preferred Qualifications
• Excellent communication skills and ability to effectively articulate technical challenges and solutions to both large and small audiences
• Experience implementing a cloud-based technology solution in a school project or while working for a company
• Experience with one or more of the following domains: Analytics, Security, Storage, DevOps, Application Development, or Machine Learning, Awareness of AWS or cloud computing,
• Demonstrated ability to quickly learn and apply new technologies
• Experience in program and project management fundamentals"
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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