Job Information
Diageo State Customer Marketing Manager in Mumbai, India
Job Description :
TYPICAL ROLE REQUIREMENTS
PURPOSE OF THE ROLE - The role looks at supporting the cluster deliver the NSV and market share objectives. The SCMM is responsible for supporting the design, framing execution and tracking of the customer marketing plans at a market / outlet level.
Qualification: MBA in Sales & Marketing
Experience:
4- 6 years’ experience
Worked in the Alco—Bev/ FMCG industry
Knowledge & Skills
Planning, budgeting, execution and review.
Analytical & reasoning skills
Communication & negotiation skills
ROI Orientation
Vendor Management
Best suited for someone who
Believes in perfection when it comes to execution
Has the self-confidence to deal with people across levels
Happy to spend majority of time in the market
Good at networking
AREAS OF RESPONSIBILITY PERFORMANCE MEASURES (QUANTITATIVE / QUALITATIVE)
1 Business Delivery (Quantitative)
Support the cluster deliver the NSV and market share objectives.
Plan and finalize the annual budget with cluster head and RCMH for customer marketing plan and prepare Quarterly Brand Wise Activity Calendar with Pre M&E details
2 Execute Customer Marketing Strategy (Delivery of QDVP3 Scores)
Execute the customer marketing initiatives and activations in coordination with regional marketing team and state sales team.
Execute brand communication options at various channels as per brand imperatives.
Understand the state nuances in channels which are used in designing local programs keeping in mind brand, channel and micro channel.
Ensure the sales team is aligned to the marketing activity and standards and conduct training on QDVP3 & Score updation with parameter wise analysis
Conduct market visits and make visibility and launch plan to achieve WOD results
Finalize godowns as per EHS compliance and get required approvals on budget and allocation
Evaluate and finalize vendors and retailers and ensure their performance meets the brand agenda
Design and finalize schemes (channel, coverage etc) and gifts for the promotion activities
Ensure adherence of all the brand channel activities as per the plan and take necessary corrective action to meet the customer marketing agenda including brand activation' promotor, retailer and vendor management; outlet and godown selection; and training.
3 Activation (Qualitative)
Coordinate for different activities like In Pack / On Pack promotion, signage & activation follow up with sales team (on-trade & off-trade) & regional marketing team.
Plan and execute the display / counter salesman scheme in the state from POSM deployment to market execution.
Co-ordinate with vendors to oversee execution of signage in the state. Support the team in the choice of outlets for implementation.
Coordinate with HO/Units for POSM order placement and deployment
4 Tracking and M&E (Quantitative)
Monitor and evaluate performance and TTL usage(brand/channel) to define actionable learning for improvement and ensure recodring of the same in the winning activation portal
Provide feedback to the regional marketing team and sale team for improvement.
Map competition activities and take counter action on the same
Drive seamless route to consumer effectiveness by proper check, outlet wise tracking & scoring is done
5 Promoter Management (Qualitative)
Handle promoter management - PJP planning in BI Portal, coordination with the manpower agency for claim settlement etc. Promotion uploading in BI portal.
Coordinate for promoter performance within the town and plan the incentives
Plan selection and regular training intervention for the promoters in the state.
Diversity statement
Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.
We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills, and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person bring
Worker Type :
Regular
Primary Location:
Mumbai Sales
Additional Locations :
Job Posting Start Date :
2024-05-07
With over 200 brands sold in more than 180 countries, we’re the world’s leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers – the brands we’re building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.
Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you’ll collaborate with talented people from all corners of the world. Together, you’ll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.
With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you’ll be empowered to be you. Just bring your ambition, curiosity and ideas, and we’ll celebrate your work and help you reach your fullest potential.
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