Easter Seals Jobs

Position Overview

Credit Specialists understand and interpret crediting policy and procedures to properly assign listening credit from Audio diaries.

Job Responsibilities

• Assign listening credit to diary entries not automatically credited by the system

• Understand and interpret a complex set of business rules and procedures to appropriately assign credit

• Utilize Radio Station Information (RSI) and/or other data tables to assign entry credit.

• Review diarykeeper entries and/or diary images to assign appropriate and consistent credit within a sampling unit for a survey and phase.

• Input information into the Diary Processing & Crediting (DPC) application

• Manage assigned workload and adapt to reprioritization as necessary

• Adhere to quality and productivity goals

• Maintain files and reports

• Adhere to policy guidelines to determine acceptability of data conditions present in inputs and outputs of production system/process.

• Understand the crediting process and workflow

• Assist with special projects as needed to meet critical operations and/or client concerns.

Position Requirements

• High School degree required.

• 3 years experience in a production or related environment

• Proficient in a Windows based environment

• Proficient in Microsoft Office, the Google Suite of tools, and internet research including use of various search engines

• Exhibits excellent analytical, research, and decision making skills

• Ability to track complex processes that are in various stages of production

• Ability to work in a fast-paced production environment and meet tight delivery deadlines, while maintaining a high quality level

• Excellent verbal and written communication skills

• Ability to communicate, interact, and work in a team environment

• Must have a stable internet connection and ability to work from home in a quiet setting