Job Information
Morgan Stanley Operations - Analyst - Core Services in Mumbai, India
SUMMARY
This position is in the Account Services' Operations' department, which consists of supporting the new account opening process (both paper and online), stock plan activation, and account maintenance functions.
RESPONSIBILITIES
Review paper and electronic applications to determine documents are in good order Manually process applications as needed with speed and accuracy Handle exception and reconciliation reports, and help execute risk controls Quickly respond to related Operations and Customer Service inquiries Work with various lines of business to identify fraudulent or high-risk new accounts Process all work daily to maintain excellent service levels Identify and document process and system enhancements for productivity, quality, and efficiency Communicate with internal partners across all lines of business at all levels Support implementation of operational efficiency projects such as DocuSign and UiPath RPA
BASIC
Minimum of 2 years of financial operations experience or equivalent Strong written and oral communication skills with a track record of excellent customer service Strong analytical skills including ability to research, schedule, analyze and present findings Proven organizational skills with attention to detail Strong computer skills (Word, Excel, Access, etc.) Must be a dynamic and self-starting individual, able to work independently and as part of a team PREFERRED Experience with SQL or Tableau 2 years' experience with rules and regulations governing bank and brokerage accounts Bachelor's degree preferred Experience creating DocuSign forms Experience with robotic processing automation (IE UiPath, Blue Prism, or Automation Anywhere)
Job: *Other
Title: Operations - Analyst - Core Services
Location: Non-Japan Asia-India-Maharashtra-Mumbai (MSA)
Requisition ID: 3262019
