Easter Seals Jobs

Introduction

Network Services Specialist are the gatekeepers to the many systems that run our company and our clients. As a Senior Network Services Specialist with IBM, you will have the opportunity to provide high-value IT services and leverage our leading-edge technology portfolio in our global network. Your work has a direct impact on the day-to-day productivity of our business by ensuring integrity of, and access to, our most important resource data. You will need to visit the domestic client's offices / data centres on a daily basis or on an as-needed basis as part of this role

Your Role and Responsibilities

• Technical Skills: Candidate should have strong knowledge and hands-on experience on below products and technologies.

• Routing - Products - Cisco Routers, Models - ISR 44xx Series, ASR xx Series, Catalyst xx Series.

• Technologies - WAN Technology, BGP configuration, Path Selection, FHRP..

• Switching - Products - Cisco, HP, Arista, Dell

• Models - Nexus 9K, 5K, Catalyst C9200, C3850X,

• Wireless - Product - Cisco - Model - Controller - 9800, 5508, AP- 1800,2800,1700, 91XX

• Cisco ISE - Product - Cisco

• Load Balancer - Product - F5 and Citrix.

• SD WAN - Product - Cisco, FortiGate,

• Network Monitoring & Ticketing Tool - Product - Solar-wind, Ops Manager, BMC Remedy. BMC Helix

• Additional certifications on F5 LB. (BIG-IP LTM (301)/ BIG-IP DNS (302))

• Additional certifications on F5 LB. (BIG-IP LTM (301)/ BIG-IP DNS (302))

Required Technical and Professional Expertise

• Analyses, troubleshoots, tracks, and repairs complex enterprise data communication network problems.

• Oversees the process used to document network engineering.

• Plan and lead the execution of a comprehensive deployment plan, including work planning, scheduling, training, and resources.

• Collaborate with all teams to ensure alignment between all deployment-related activities.

• Liaising with the customer technical representatives.

• Provide recommendations to client on deployment of new features.

• Ability to create HLD/LLD, SOPs

• Implement the changes as applicable, test the changes and handover to customer.

• Troubleshoot issues with Network Deployment.

• Troubleshooting critical incidents and problem tickets.

• Identify potential failures and recommend solution.

• CCNP ENCORE

Preferred Technical and Professional Expertise

• L2 Network Engineer with 5 - 7 yrs.

• Good To Have excellent hands ON on the products mentioned above. .

• Should have supported Network deployments.

• Should have Min 3 years of experience in CORE Network operational Technical support.

• Excellent knowledge and troubleshooting skills on SD WAN, LAN segmentation, Cisco Switches, Cisco Wireless Access Points, Cisco Wireless Controllers, Cisco Routers, Firewalls Fortinet, Checkpoint, Cisco, Riverbed Bandwidth Optimizers, F5 Load Balancers, and Citrix Load balancers.

• Maintain design of LAN/WAN including protocols and routing.

• Identify potential failures and recommend solution.

• Update knowledge base with known errors.

• Excellent Written and Verbal Communication.

• Flexible to work in 24x7 Shifts.

• Work on High severity Cases and Cases escalated by L1.

• Review the repetitive issues and provide the technical solution.

• Part of Technical forum arranged by customer and provide inputs.

• Support in preparing RCA document & SOP documents.

• Good understanding of procedures, application and concepts within own subject area and understanding them in the context of the business

About Business UnitIBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.