Easter Seals Jobs

Interested in working for an international and diverse company?

Interested in developing your career in a leading Printing, Coding and Marking industry?

Looking for a friendly and supporting team?

If so, read on!

It’s likely you have purchased or used a product touched by Videojet Technologies this week. From freshness dating to track and trace coding, our technologies help ensure products sold across the globe, in the food, beverage, pharmaceutical, and industrial marketplaces are authentic and safe for consumers to use.

We recognize that people come with a wealth of experience and talent. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions.

We are currently seeking a “ Manager-Business Suppor t” to join our team in Mumbai.

In this role, a typical day will look like :

• Lead, mentor, and manage a team of order processing specialists.

• Oversee team performance, providing regular feedback, coaching, and development opportunities.

• Handle recruitment, onboarding, and training of new team members.

• Conduct regular team meetings to communicate goals, expectations, and updates.

• Monitor and manage order processing of team. Ensure the accurate and timely processing.

• Manage the daily escalation and close timely manner.

• Collaborate with cross functional team (Eg. sales, Logistics & finance) to smooth order fulfillment.

• Assess the revenue risk and drive mitigation plan in timely manner for IB Business

• Communicate and interact effectively with IB Sales, Finance and Supply chain teams.

• Partner with sales & supply chain teams for revenue maximization while ensuring adherence to revenue recognition compliance

• Drive process improvement project & change management

• Order & revenue reporting and analytics activities to support sales management.

• Generate regular reports on order processing performance, including cycle times, error rates, and customer satisfaction metrics.

• Utilize analytical tools to provide insights into operational performance and recommend improvement initiatives.

The essential requirements of the job include :

• Education: BCom / BSc / BE / BBA

• Experience: Minimum of 5-8 years of experience in order processing operations, with at least 2 years in a supervisory or people managerial role.

• Analytical Skills: Proficiency in data analytics and reporting tools (e.g., Excel, SQL, BI tools). Experience with Oracle ERP system is a plus.

• Managerial Skills: Proven ability & track record to lead and develop a high-performing team in a fast-paced environment.

• Communication Skills: Excellent verbal and written communication skills, with the ability to collaborate effectively across departments.

• Problem-Solving: Strong problem-solving skills with a proactive approach in identifying and addressing day to day escalation challenges.

• Attention to Detail: High level of accuracy and attention to detail in managing orders and process improvements.

• Sense of responsibility and urgency: A strong bias to solve customer related issues with a high level of urgency

Key Competencies:

• Process optimization and efficiency

• Team development

• Building MIS Data that induces constructive and sustainable decision making

• Strong analytical and interpersonal skills

At Videojet Technologies, a Veralto Company, safeguarding food, medicine, and essentials is what we do, because everyone, everywhere has a right to know that the food, medicines,

and packaged goods they rely on are safe. This is where Videojet Technologies, a global leader in product identification, provides innovative coding and marking solutions that helps customers ensure product safety and improve their productivity.

Videojet is proud to be a Product Quality & Innovation company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose: Safeguarding the World’s Most Vital Resources.

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies (https://www.veralto.com/our-companies/) , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.